Senior Customer Acquisition Specialist
1 day ago
We are seeking a highly motivated and experienced Senior Customer Acquisition Specialist to join our team at Kotak Mahindra Bank. This role is responsible for developing and expanding existing relationships with high net worth customers, as well as sourcing new customers through various channels.
Key Responsibilities- Customer Relationship Development: Develops and maintains strong relationships with existing high net worth customers, identifying opportunities to increase liabilities and expand the banking relationship.
- New Business Sourcing: Sources new bank customers through external individual efforts and acquisition channel, ensuring a seamless onboarding process.
- Cross-Selling: Cross-sells bank products to existing branch customers, leveraging mapped customer data to enhance the relationship.
- Product Awareness: Informs customers of new products or product enhancements, further expanding the banking relationship.
- Sales Initiatives: Plans and conducts special sales initiatives and events for prospective and existing clients, driving business growth.
- Collaboration: Coordinates with other group companies to provide access to a comprehensive range of products, ensuring customer satisfaction.
- Relationship Management: Maintains complete relationship records for assigned customer accounts, tracking customer complaints/queries and turnaround times.
- Education: Graduate - 3-5 years of experience; Post Graduate - 2-3 years of banking experience
- Skills: Customer orientation, high energy, and drive; AMFI/IRDA certification preferred
The estimated salary for this position ranges from ₹12,00,000 to ₹25,00,000 per annum, depending on location and experience. The actual salary will be determined based on individual qualifications and performance.
About UsKotak Mahindra Bank is a leading private sector bank in India, committed to delivering exceptional customer experiences and innovative financial solutions. We offer a dynamic work environment, competitive compensation packages, and opportunities for professional growth and development.
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