
Results Driven Relationship Builder
7 days ago
Platform Success Role
We are seeking a skilled and driven individual to join our team as a Platform Success professional. In this role, you will be responsible for building and maintaining strong relationships with schools and activity providers across the city.
- You will call and onboard schools onto our platform, explaining how it works and gathering accurate information about their classes.
- You will verify class schedules, fees, and other details over phone and WhatsApp.
- You will reach out to parents who submitted an inquiry, asking how their experience was, whether the school contacted them, and how we can help further.
- You will maintain basic reports of your outreach and feedback.
Key Requirements
- Strong spoken communication in English and Hindi.
- Friendly, empathetic, and confident over phone and WhatsApp.
- Able to follow a process, use templates, and update basic records.
- Ability to work independently and take ownership of tasks.
- Comfortable with using spreadsheets, email, and web-based tools.
Benefits
- Paid training and exposure to customer operations, education-tech, and product-driven work.
- Be part of a mission-driven team making life easier for parents and schools.
- Growth opportunities into roles like Category Manager, Partnerships, or Content Ops.
- Work on tech-driven operations and use world-class tools and software.
About Us
- We are a growing platform that helps parents discover verified and high-quality after-school activities, classes, and workshops for their children.
- We list thousands of classes across the city and make it easy for parents to find the right fit.
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