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17 hours ago
Job Description: We are seeking a highly skilled CRM Executive to join our team. The ideal candidate will be responsible for building and maintaining strong relationships with existing customers, identifying new business opportunities, and implementing effective sales strategies.
Key Responsibilities:
- Collection from existing clients
- Retention
- Up-sell, Cross-sell experience
- Proficient in English and Hindi language
- B2C client handling
- Interaction with existing customers and make follow-up calls
- Timely payment & collections from the customers
- Interaction with customers via Emails & over the phone
Required Skills and Qualifications:
- Proven experience as a CRM Sr. Executive, Customer Success or Collection Specialist or Business Development role
- Knowledge of billing procedures and collection techniques
- Working knowledge of MS Office and databases
- Excellent communication skills (written and oral)
- Skilled in negotiation
Benefits: Interested candidates can expect a dynamic work environment, opportunities for growth and development, and competitive compensation packages.
Others: If you are a motivated and results-driven individual looking for a challenging opportunity, please submit your resume and cover letter.
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