Customer relationship associate

5 days ago


Malappuram, Kerala, India Joy Asset Pvt Ltd Full time

Company Description

Joy Asset Pvt Ltd is your trusted partner in finding dream homes and premium real estate solutions. We specialize in luxurious living spaces that combine modern aesthetics with unparalleled comfort. Offering premium villas and villa plots in strategic locations with excellent connectivity, we cater to both families and professionals. Our commitment to quality, transparency, and trust ensures personalized solutions and vibrant communities designed to elevate your lifestyle.

Role Description

As a Business Development Executive at Joy Asset, you will be responsible for driving business growth by engaging with potential customers and supporting the sales process through consistent follow-ups. Your primary role will be to understand client requirements, communicate project details effectively, and build lasting relationships that lead to conversions. You will work closely with the sales and marketing teams to ensure seamless customer experience and contribute to achieving business targets.

This role requires excellent communication skills in Hindi, Kannada, and English, a customer-centric approach, and the ability to handle objections and queries confidently. If you are proactive, result-driven, and passionate about helping clients find their ideal homes, this is the perfect opportunity for you to grow with a leading real estate brand.

Qualifications

  • Bachelor's degree in any discipline or equivalent experience
  • Prior experience in tele calling, sales, or customer service is preferred
  • Excellent communication skills in Hindi, Kannada, and English
  • Strong interpersonal and relationship-building abilities
  • Ability to handle objections and resolve customer queries effectively
  • Target-driven mindset with excellent organizational and time-management skills
  • Comfortable working with CRM tools and basic computer applications
  • Self-motivated, proactive, and able to work independently as well as in a team
  • Real estate industry knowledge is a plus but not mandatory


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