
Air Export Logistics Specialist
1 day ago
The Air Export Operations team is responsible for ensuring timely and efficient delivery of air shipments to clients.
Key Responsibilities:
Shipment Coordination and Execution:
- Plan, organize, and manage air export shipments to ensure timely delivery.
- Coordinate with shippers, consignees, and carriers for booking arrangements, pick-ups, and deliveries.
- Handle and prepare required export documentation, including invoices, packing lists, certificates of origin, and bills of lading.
Customs and Compliance:
- Ensure compliance with customs regulations and documentation requirements.
- Coordinate with customs brokers and regulatory bodies to ensure shipments meet all import/export regulations.
- File and verify the accuracy of documents required for customs clearance.
Customer Service and Communication:
- Act as the main point of contact for clients regarding their shipments, providing updates and handling inquiries.
- Provide excellent customer service, ensuring client needs and expectations are met or exceeded.
- Resolve any shipment issues or delays and communicate effectively with all parties involved.
Carrier and Vendor Management:
- Develop and maintain relationships with airlines, ground handlers, and other vendors.
- Negotiate rates and terms with carriers to ensure competitive pricing and service levels.
- Monitor carrier performance to ensure timely and accurate deliveries.
Documentation and Record Keeping:
- Maintain accurate records of all export shipments and documentation.
- Ensure proper filing and storage of documents for easy retrieval and compliance audits.
- Prepare and submit necessary reports on shipment status, costs, and performance metrics.
Cost Control and Efficiency:
- Monitor and manage costs associated with air export operations to optimize profitability.
- Identify opportunities for process improvement to enhance operational efficiency and reduce expenses.
Problem-Solving and Risk Management:
- Identify and address potential issues or risks in the shipment process, such as delays or customs issues.
- Develop contingency plans to address disruptions in the supply chain.
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