Exports Logistics Manager

Company Description

Garima Global Pvt Ltd is a reputed manufacturer of cylinder liners, based in India, and known for exporting AutoGRACE brand and genuine OEM engine parts for various automotive applications. We cater to cars, SUVs, trucks, tractors, earthmovers, construction machinery, and compressors, providing reliable solutions for aftermarket customers worldwide.

Role Description

This is a full-time, on-site role for a Logistics Manager, based in Andheri West, Mumbai. The Logistics Manager will be responsible for overseeing the entire supply chain process, including inventory management, shipment coordination, customer communication and ensuring timely delivery of goods. The role involves managing customer service tasks and addressing any issues that may arise in the logistics process. The Logistics Manager will also coordinate with suppliers and transportation providers to optimize operations and reduce costs.

Must have previous work experience in export focused organizations, be well versed with import-export regulations, FEMA regulations regarding inward remittances, settlement of export proceeds etc.

CTC Offered: INR 8-13 LPA depending on previous experience and expertise.

Key Responsibilities:

Logistics Operations Management:

• Plan, execute, and monitor all export logistics activities, including freight forwarding, customs clearance, shipping documentation, and transportation.
• Ensure timely and cost-effective delivery of goods to international customers.
• Manage relationships with freight forwarders, shipping lines, customs brokers, and other logistics partners.
• Negotiate contracts and rates with logistics service providers to optimize costs while maintaining service quality.

Regulatory Compliance:

• Ensure strict adherence to all international export regulations, customs laws, and trade compliance requirements.
• Maintain up-to-date knowledge of changes in export policies, tariffs, and trade agreements.
• Must be thoroughly familiar with FEMA (Foreign Exchange Management Act) rules and regulations, particularly concerning inward remittances and export proceeds realization.

Customer Communication & Relationship Management:

• Serve as the primary point of contact for international customers regarding delivery commitments, shipping schedules, and estimated times of arrival (ETAs).
• Provide proactive updates and address any logistics-related queries or concerns from customers.
• Collaborate with sales and customer service teams to align on customer expectations and ensure smooth order fulfillment.

Problem Resolution & Follow-up:

• Demonstrate very strong follow-up skills on all open issues, discrepancies, and challenges related to export shipments.
• Proactively identify potential delays or issues and implement effective solutions to mitigate risks and minimize disruptions.
• Conduct root cause analysis for logistics-related problems and implement corrective actions.

Team Leadership & Development:

• Effectively lead, mentor, and manage a team of logistics professionals, fostering a collaborative and high-performance work environment.
• Assign tasks, monitor performance, and provide regular feedback and training to team members.
• Develop and implement standard operating procedures (SOPs) for export logistics processes.

Documentation & Reporting:

• Oversee the accurate and timely preparation of all export documentation (e.g., commercial invoices, packing lists, bills of lading, certificates of origin).
• Generate regular reports on logistics performance, costs, transit times, and compliance metrics.

Continuous Improvement:

• Identify opportunities for process improvements, efficiency gains, and cost reductions within the export logistics function.
• Implement best practices and leverage technology to enhance logistics operations.

Required Qualifications:

• Experience: 10-12 years of progressive experience in exports logistics management, with a significant portion of this experience gained in an export-focused organization.
• Education: Bachelor's degree in Supply Chain Management, Logistics, International Business, or a related field. A Master's degree or relevant certifications (e.g., EXIM, Customs Brokerage) is a plus.
• Regulatory Knowledge: In-depth knowledge of international trade laws, customs procedures, shipping regulations, and Incoterms.
• FEMA Expertise: Proven understanding and practical experience with FEMA rules, especially concerning inward remittances and export finance.
• Communication: Excellent verbal and written communication skills, with the ability to interact effectively with internal teams, external partners, and international customers.
• Problem-Solving: Strong analytical and problem-solving abilities, with a proactive approach to identifying and resolving issues.
• Leadership: Demonstrated leadership and team management skills, with the ability to motivate and develop a high-performing team.
• Organizational Skills: Exceptional organizational skills and attention to detail, with the ability to manage multiple priorities in a fast-paced environment.
• Software Proficiency: Proficiency in logistics software, ERP systems, and Microsoft Office Suite (especially Excel).