Event Operations Assistant
1 month ago
Job Summary
The Assistant Manager of Events is responsible for assisting the Manager in the execution of meetings and events, driving the implementation of the brand service strategy and brand initiatives. This role works to meet customer needs at meetings and events and assists in growing event revenues. The Assistant Manager of Events handles issues and conflicts that may arise during meetings or events and conducts daily walk-throughs of the banquet floor to drive client satisfaction and maintain quality standards.
Candidate Profile
Education and Experience
• High school diploma or GED; 2 years of experience in event management, food and beverage, sales and marketing, or a related professional area.
OR
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major; 1 year of experience in event management, food and beverage, sales and marketing, or a related professional area.
Core Work Activities
Assisting in Managing Meetings and Special Events Operations
• Researches and analyzes new products, pricing, and services of competitors.
• Reviews scheduled events and troubleshoots potential challenges and conflicts.
• Assists in coordinating all groups that will impact property operations.
• Assists in overseeing cleaning and maintenance of meeting space and corresponding heart of the house areas.
• Assists in overseeing furniture and equipment maintenance and ensuring inventory levels are kept in accordance with corporate guidelines.
• Assists in the execution of brand service initiatives in event management areas.
• Conducts daily walk-throughs of the banquet floor to drive client satisfaction and maintain quality standards.
Assisting in Budgets and Finances
• Develops working relationships with outside vendors and establishes prices and service agreements to enhance the event experience and increase additional revenue opportunities for the property.
• Assists in creating the annual banquet budget.
Driving Exceptional Customer Service
• Creates an atmosphere in all event management operations areas that meets or exceeds guest expectations.
• Consults with customers to determine objectives and requirements for events such as meetings, conferences, and conventions.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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