Sales Floor Leader

5 days ago

Vellore, Tamil Nadu, India beBeeRetail Full time ₹ 12,00,000 - ₹ 15,00,000
Store Leadership Role

We are seeking a seasoned Store Manager to oversee daily operations and drive sales performance at our flagship store in Bombay. As a leader, you will be responsible for fostering a culture of excellence, building a strong team, and delivering exceptional customer experiences that embody our brand values.

The ideal candidate will have a proven track record in retail management, with a minimum of 6 years of experience in luxury, fashion, or footwear. They will possess excellent people management, communication, and problem-solving skills, as well as a passion for artisanal products and premium customer service.

  • Leadership & Team Management:
    • Recruit, train, and mentor store staff to ensure they meet the highest standards of quality and customer service.
    • Foster a positive and inclusive work environment that promotes collaboration, creativity, and growth.
    • Set and track performance goals for the team, providing coaching and support to help them achieve success.
  • Customer Experience:
    • Deliver personalized and premium service to every customer, ensuring their needs are met and exceeded.
    • Resolve any issues or complaints promptly and professionally, demonstrating empathy and understanding.
    • Build long-term relationships with customers, encouraging loyalty and repeat business.
  • Sales & Growth:
    • Drive sales performance and consistently meet or exceed store targets through effective merchandising, promotions, and customer engagement.
    • Analyze sales data and customer insights to identify opportunities for improvement and implement strategies to increase revenue.
    • Support and execute in-store events, launches, and brand activations that showcase our products and brand story.
  • Operations & Inventory:
    • Manage daily store operations efficiently, ensuring high standards of quality and presentation.
    • Oversee inventory levels, stock replenishments, and supply chain logistics to minimize waste and maximize efficiency.
    • Generate regular reports on sales, customer insights, and operations to inform business decisions.
  • Visual Merchandising & Brand Identity:
    • Maintain the highest standards of visual merchandising, ensuring displays and presentation reflect our brand's craftsmanship and timeless design.
    • Ensure the store reflects our brand's values and personality, creating an immersive and engaging experience for customers.

Requirements:

  • 6+ years of experience as a Store Manager, preferably in luxury, fashion, or footwear.
  • Proven success in leading teams and driving sales performance.
  • Excellent people management, communication, and problem-solving skills.
  • Passion for artisanal products, craftsmanship, and premium customer service.
  • Proficiency with POS and inventory management systems.
  • Fluent in English; Hindi/Marathi.
  • Self-motivated, detail-oriented, and able to work in a dynamic retail environment.

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