Client Partnerships Lead

3 days ago

Ahmedabad, Gujarat, India beBeeClient Full time ₹ 2,50,000 - ₹ 3,50,000
Client Partnership Specialist

We are seeking a highly skilled Client Partnership Specialist to join our expanding team. This dynamic role involves building and maintaining strong relationships with clients, ensuring their journey from initial contact to enrolment is seamless and memorable.

This position requires excellent communication skills, a consultative approach, and the ability to work in a fast-paced environment.

The ideal candidate will possess a customer-first mindset, be proactive in problem-solving, and have a willingness to take ownership of results.

  • Key Responsibilities:
  • Engage with inbound leads via phone calls, messages, emails, and social media DMs with prompt and accurate responses.
  • Provide clear and concise information about our health transformation programs.
  • Guide new leads through the enrolment and re-enrolment process while coordinating with the internal coaching team for smooth onboarding.
  • Maintain, manage, and update client data using CRM tools and systems.
  • Support clients with after-enrolment needs, escalate concerns when needed, and ensure timely resolution.
  • Coordinate with different internal teams to keep clients updated on any unforeseen delays or process changes.
  • Assist in community engagement and promotional initiatives when required.
  • Conduct data analysis and feedback collection to improve client experience and retention.
  • Meet monthly client conversion targets and contribute to overall business growth.

Required Skills & Qualifications:

  • Strong communication skills (written and verbal) with a consultative tone
  • Ability to multitask and stay composed in a fast-paced environment
  • Good organisational and time-management skills
  • Customer-first mindset with a problem-solving attitude
  • Willingness to take ownership and deliver results
  • Comfort with CRM tools, Excel, and data handling
  • Graduate in any discipline (Bachelor's degree required)
  • Prior experience in customer service, inside sales, or relationship management is a plus

Benefits:

  • Be part of a high-growth environment
  • Contribute to changing lives—one transformation at a time

Others:

Schedule: Day shift

Ability to commute/relocate: Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (Required)

Education: Bachelor's (Preferred)

Experience: total work: 1 year (Required)

Sales: 1 year (Preferred)

Language: English (Preferred)

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