Director of Rooms Operations
7 days ago
Job Title: Director of Rooms
Job Summary: We are seeking a highly skilled and experienced Director of Rooms to join our team at AccorHotel. The successful candidate will be responsible for leading the Front Office, Housekeeping, and Spa departments to deliver exceptional guest experiences and drive revenue growth.
Key Responsibilities:- Front Office Operations: Oversee the planning, supervision, and management of all Front Office activities to ensure seamless guest check-in and check-out processes, efficient room allocation, and effective communication with guests.
- Housekeeping and Spa Management: Establish and maintain high cleanliness and maintenance standards for guest rooms and public areas, implement and enforce housekeeping procedures, and manage spa operations to deliver exceptional service and guest satisfaction.
- Team Leadership: Recruit, train, and manage Front Office, Housekeeping, and Spa staff to ensure they adhere to service standards and provide a high-quality experience for guests.
- Business Performance: Analyze monthly P&L and month-end reports, identify deviations from business plan goals, and work with the Finance department to prepare and manage the department's budget and financial forecasts.
- Education: Bachelor's degree in Hospitality Management or related field.
- Experience: Minimum 5 years of experience in hotel operations with a minimum of 3 years in a management role.
- Skills: Strong leadership and interpersonal skills, excellent communication and organizational abilities, and proficiency in hotel management software and Microsoft Office Suite.
- Fast-paced hotel environment: Work in a fast-paced hotel environment with a focus on customer service.
- Evening and weekend hours: May require evening and weekend hours depending on hotel operations.
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Director of Rooms
2 weeks ago
Mumbai, Maharashtra, India Accor Full timeDirector of Rooms Job DescriptionAt Accor, we are committed to delivering exceptional guest experiences and fostering a culture of excellence. As the Director of Rooms, you will play a key role in leading our Front Office and Butler Teams to achieve this goal.Key Responsibilities:Assist the Hotel Manager in managing the Rooms Division Team, ensuring seamless...
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Director of Rooms Operations
2 weeks ago
Mumbai, Maharashtra, India AccorHotel Full timeJob Title: Director of Rooms OperationsJob Summary:The Director of Rooms Operations is responsible for overseeing the planning, supervision, and management of all sections of Front Office Housekeeping & Spa to ensure that the overall service standards delivery are maintained in accordance to the Hotels strategic plan and standard.Main...
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Director of Rooms
2 weeks ago
Mumbai, Maharashtra, India Accor Full timeJob SummaryThe Director of Rooms is a senior leadership role responsible for managing the Rooms Division Team, including Front Office and Butler Team. The ideal candidate will have a proven track record in coordinating multiple departments to achieve target goals.Key ResponsibilitiesManage the Fairmont Doha guest experience by periodically reviewing and...
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Director of Rooms Operations
2 weeks ago
Mumbai, Maharashtra, India AccorHotel Full timeJob SummaryThe Director of Rooms Operations is responsible for the planning, supervision, and management of all sections of Front Office, Housekeeping & Spa to ensure that the overall service standards delivery are maintained in accordance to the Hotel's strategic plan and standard.Key ResponsibilitiesPrepare and analyze monthly P&L and month-end reports,...
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Room Operations Manager
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