Franchise Operations Director
3 weeks ago
At People First Consultants, we are seeking an experienced Franchise Head to oversee the implementation and management of our franchise operations across various locations.
Key Responsibilities:- Develop and implement strategies to expand the franchise network.
- Identify and evaluate potential franchise partners and locations.
- Conduct due diligence and feasibility studies for new franchise opportunities.
- Oversee the day-to-day operations of franchise outlets to ensure adherence to company standards.
- Implement operational procedures and ensure consistency across all franchise locations.
- Provide support and guidance to franchisees in resolving operational issues.
- Manage the financial performance of franchise operations, including budgeting, forecasting, and financial reporting.
- Monitor franchisee financial performance and ensure compliance with financial policies and standards.
- Develop and implement financial strategies to optimize profitability.
- Develop and deliver training programs for franchisees on operational procedures, sales techniques, and customer service.
- Conduct regular training sessions and performance evaluations for franchise staff.
- Ensure that all franchise operations comply with legal, regulatory, and company standards.
- Implement quality assurance programs and conduct regular audits to maintain high standards.
- Build and maintain strong relationships with franchise partners.
- Act as the primary point of contact for franchisees and address any concerns or issues.
- Foster a positive and collaborative relationship between the company and its franchise network.
- Analyze market trends and competitor activities to identify growth opportunities and challenges.
- Develop strategies to enhance market penetration and brand presence.
- Bachelor's degree in Business Administration, Finance, or a related field.
- An MBA or equivalent advanced degree is preferred.
- 10 to 12 years of experience in franchise acquisition with a strong background in finance and operations.
- Previous experience in the healthcare sector is a plus.
- Proven track record of managing franchise operations and driving business growth.
- Strong financial acumen and experience in budgeting, forecasting, and financial analysis.
- Excellent leadership and team management skills.
- Effective communication and interpersonal skills.
- Ability to analyze market trends and develop strategic plans.
- Proficiency in franchise management software and Microsoft Office Suite.
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