Operations Director

2 weeks ago


Chennai, Tamil Nadu, India ADCI MAA 15 SEZ Full time
About the Role

We are seeking an exceptional Operations Director to join our team at ADCI MAA 15 SEZ. As an Operations Director, you will play a critical role in driving operational excellence and ensuring the smooth execution of our business processes.

Key Responsibilities
  • Lead and manage a team of high-performing individuals responsible for end-to-end pricing operations management of retail categories in various international marketplaces.
  • Organize, plan, prioritize, and schedule work assignments, and own the production & quality KRAs for your team.
  • Manage performance measured on operations/business goals and SLA metrics.
  • Influence peers and stakeholders in other functions to achieve operational and business goals assigned.
  • Be the first point of contact to the retail teams of Amazon worldwide and must be comfortable and confident liaising with remote teams.
  • Interface and drive agenda with the automation & technology teams to build scalable solutions.
  • Ensure the safety, security, and integrity of Amazon's systems and data.
Requirements
  • 2+ years of team management experience.
  • Knowledge of Microsoft Office products and applications, especially MS Excel, Word & PowerPoint at an advanced level.
  • Experience leading process improvements.
  • 2+ years of program or project management experience.
Preferred Qualifications
  • Knowledge of databases (querying and analyzing) such as SQL, MYSQL, and ETL Manager and working with large data sets.
  • Knowledge of Lean, Kaizen, Six Sigma concepts.
  • Experience in managing critical operational processes, with SLA responsibility.
About ADCI MAA 15 SEZ

ADCI MAA 15 SEZ is a leading organization that values innovation, teamwork, and customer satisfaction. We are committed to providing our employees with a dynamic and supportive work environment that fosters growth and development.


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