Customer Service Coordinator

3 days ago


Varanasi, Uttar Pradesh, India beBeeReservation Full time ₹ 6,00,000 - ₹ 10,00,000

Are you looking for a challenging role in customer service? Our organization is seeking a proactive Reservation Associate to join our team. The ideal candidate will be responsible for assisting customers with ZHotel bookings, managing reservations, providing information on availability and pricing, and supporting smooth operational coordination.

Job Description
  • Assist customers with ZHotel bookings by sharing property details, availability, and pricing
  • Handle calls, messages, and inquiries from potential guests or partners
  • Manage and update reservation records, ensuring accuracy and timeliness
  • Coordinate with internal teams (Sales, Operations, Property Managers) for booking confirmations
  • Provide follow-up and support on customer queries and resolve concerns proactively
  • Maintain daily records of reservations, changes, cancellations, and feedback
  • Upsell relevant options based on availability and customer needs
  • Support reservation reporting and contribute to enhancing booking efficiency
Required Skills and Qualifications
  • Bachelor's degree in Hospitality, Business Administration, or a related field
  • Proven experience in reservations, sales, or customer service, preferably in the hospitality industry
  • Excellent negotiation and communication skills
  • Strong customer service orientation with a focus on delivering exceptional experiences
  • Ability to analyze market trends and adapt pricing strategies accordingly
  • Proficient in using reservation management software and tools
  • Detail-oriented with strong organizational and multitasking abilities
  • Ability to work effectively in a team environment and under pressure
Why Choose Us

Our company values learning and growth. We have employee-friendly policies and talented team members that create a dynamic environment where you can thrive. If you're a top talent looking for an exciting and fruitful experience, then apply now.



  • Varanasi, Uttar Pradesh, India beBeeCustomerService Full time ₹ 30,00,000 - ₹ 50,00,000

    About the RoleKey Responsibilities:We are seeking a professional to provide first line support to customers, proactively explore customer needs and pain points, and promote our products and services.The ideal candidate will have excellent communication skills, be proactive and target-oriented, and have a strong growth mindset to learn new knowledge and...


  • Varanasi, Uttar Pradesh, India beBeeCustomer Full time ₹ 1,80,00,000 - ₹ 2,50,00,000

    Job DescriptionAs a Senior Consultant, you will lead the design and implementation of customer service solutions. Your role involves delivering high-quality customer service processes that align with business objectives.The ideal candidate has in-depth functional expertise in customer service processes, including service orders, notifications, contracts,...


  • Varanasi, Uttar Pradesh, India beBeeCommunication Full time ₹ 30,00,000 - ₹ 70,00,000

    Customer Service SpecialistKey Responsibilities:">Job SummaryWe are seeking a skilled Customer Service Specialist to join our voice process team. The ideal candidate will have excellent English communication skills and experience in customer service or voice process.Respond to customer inquiries, address concerns, and resolve issues in a timely and...


  • Varanasi, Uttar Pradesh, India beBeeCustomerService Full time ₹ 8,00,000 - ₹ 12,00,000

    Customer Service Representative">This role requires a highly skilled professional to provide exceptional customer support, ensuring customer satisfaction and delivering outstanding results. Key responsibilities include handling customer inquiries, resolving issues efficiently, maintaining excellent communication skills, and enhancing the overall customer...


  • Varanasi, Uttar Pradesh, India beBeeCustomerService Full time ₹ 30,00,000 - ₹ 60,00,000

    Job Title: Customer Service LiaisonWe are seeking a customer-focused professional to fill the role of Customer Service Liaison. The ideal candidate will possess exceptional communication skills and the ability to effectively interact with customers from diverse backgrounds.Key Responsibilities:Handle international customer inquiries via chat or voice...


  • Varanasi, Uttar Pradesh, India beBeeCustomer Full time ₹ 30,00,000 - ₹ 40,00,000

    Job opportunityWe are seeking a highly skilled and customer-focused professional to join our team as a Customer Support Specialist.The ideal candidate will possess excellent verbal and written communication skills, be able to empathize with customers, and provide exceptional service. They will also have strong problem-solving and conflict resolution skills,...


  • Varanasi, Uttar Pradesh, India beBeeCustomerService Full time ₹ 6,99,999 - ₹ 9,99,999

    Our organization is seeking a skilled and dedicated professional to handle customer inquiries and resolve issues in a timely manner. In this role, you will serve as the primary point of contact for our clients, ensuring a positive experience throughout their interaction with us.Key Responsibilities:Provide top-notch customer support via email, phone, and...


  • Varanasi, Uttar Pradesh, India beBeeCustomerService Full time ₹ 9,00,000 - ₹ 15,00,000

    Job OpportunityWe are seeking a skilled Guest Relations professional to provide exceptional customer service and interact with clients in a friendly and professional manner.Main Responsibilities:Greet guests and resolve any issues promptly and professionally.Manage database, MIS, and billing operations efficiently.Monitor and respond to client interactions...


  • Varanasi, Uttar Pradesh, India beBeeCustomer Full time ₹ 7,60,000 - ₹ 12,10,000

    We are seeking a skilled CRM Professional to join our team in the affordable housing project Diya Greencity.This is an excellent opportunity to provide exceptional customer satisfaction in a successful large-scale housing project.Associating with projects built directly under state government policy will help in growth of individual seeking career in similar...


  • Varanasi, Uttar Pradesh, India Westbury Kommerce Full time

    Position Title: Customer ServiceEducation: Graduate / Postgraduate Experience: 10 yearsLocation: Bengaluru Role DescriptionResponsible for leading the customer support team, driving excellent customer service, monitoring performance, coaching team members, and ensuring they have the right tools and resources to succeed in a positive work...