
Customer Service Delivery Specialist
2 days ago
About the Role
- Key Responsibilities:
We are seeking a professional to provide first line support to customers, proactively explore customer needs and pain points, and promote our products and services.
The ideal candidate will have excellent communication skills, be proactive and target-oriented, and have a strong growth mindset to learn new knowledge and skills.
The role is responsible for:
- Providing timely and effective support to customers on their day-to-day general enquiries
- Proactively identifying and addressing customer needs and pain points through daily interactions and coordinating with internal teams to maximise sales leads and opportunities
- Promoting and up-selling of products and services
The successful candidate will be able to work in a fast-paced environment, handle customers with empathy and confidence, and understand customer needs & pain points.
We offer a dynamic and collaborative environment where every team member can thrive. If you are passionate about delivering exceptional customer service and eager to join a global organisation, we invite you to take the next step in your career with us.
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