Retail Store Customer Experience Lead

1 day ago


Solapur, Maharashtra, India beBeeCustomer Full time ₹ 10,00,000 - ₹ 15,00,000
Job Overview

The primary objective of this role is to ensure a seamless customer experience within a retail store setting.

Duties include greeting and assisting customers, maintaining store cleanliness and organization, as well as effective communication with both customers and internal teams.

This position requires the ability to multitask in a fast-paced environment while prioritizing excellent customer service.

A polite and solution-oriented approach, along with strong verbal communication skills, is essential for success in this role.

Additionally, prior experience in customer service, luxury retail, or related fields is highly desirable.

  • Attend to customer inquiries and provide assistance as needed.
  • Maintain a clean and organized store environment.
  • Manage inventory levels effectively.
  • Handle daily cash transactions and prepare financial summaries.
  • Follow up with customers regarding order status.
  • Resolve customer concerns professionally and efficiently.
Required Skills and Qualifications
  • Strong verbal communication skills in English.
  • Prior experience in customer service, luxury retail, or related fields.
  • A polite and hospitable demeanor.
  • Ability to work effectively in a fast-paced environment.
  • Basic understanding of managing cash transactions and maintaining financial records.

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