Technical Customer Success Associate
2 days ago
The Technical Customer Success Associate will be responsible for ensuring the success of our customers throughout their lifecycle with our SaaS product. They will work closely with customers to understand their business goals and objectives and develop a strategic plan for achieving those goals using our product. They will also serve as the primary point of contact for customers, providing proactive support, guidance, and advocacy.Responsibilities:Develop and maintain strong relationships with customers, acting as a trusted advisor and advocate for their successUnderstand customer business objectives and create a strategic plan along with Product & Sales team for achieving them using our productProvide proactive support and guidance to customers, ensuring they are getting maximum value from our productIdentify and escalate customer issues to the appropriate internal teams, and work with them to resolve issues in a timely mannerCheck API logs to understand the issue in depth and then assign to relevant teamDrive weekly reviews with customers to track and monitor their progress, identify areas for improvement, and make recommendations for optimizing their use of our productAnalyze customer data and usage patterns to identify trends and insights that can be used to improve the customer experienceCollaborate with the sales team to ensure a smooth handoff of new customers, and help onboard them to our product.Requirements:Bachelor's degree2+ years of experience in customer success, account management, or a related fieldStrong interpersonal skills, with the ability to build rapport and establish trust with customersExcellent communication skills, both written and verbalStrong problem-solving skills, with the ability to identify and resolve issues in a timely mannerAnalytical mindsetUnderstanding of APIs
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Technical Customer Success Associate
2 days ago
bangalore, India ensuredit Full timeThe Technical Customer Success Associate will be responsible for ensuring the success of our customers throughout their lifecycle with our SaaS product. They will work closely with customers to understand their business goals and objectives and develop a strategic plan for achieving those goals using our product. They will also serve as the primary point of...
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Customer Success Associate
1 week ago
Bangalore, India OneCap Full timeOneCap is a VC backed AI-powered FinOps startup that helps businesses streamline finance operations. We're scaling rapidly with customers and ecosystem partners across India. Role Overview We're looking for Customer Success Associates with 1+ year of experience in finance or customer-facing roles. You'll work closely with product & sales teams and customers...
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Customer Success Associate
1 week ago
bangalore district, India OneCap Full timeOneCap is a VC backed AI-powered FinOps startup that helps businesses streamline finance operations. We’re scaling rapidly with customers and ecosystem partners across India. Role Overview We’re looking for Customer Success Associates with 1+ year of experience in finance or customer-facing roles. You’ll work closely with product & sales teams and...
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Technical Customer Success Manager
13 hours ago
bangalore, India Adopt AI Full timeTechnical Customer Success Manager (CSM)Location: Bangalore, IndiaEmployment Type: Full-timeAbout Adopt AI:Adopt AI is on a mission to transform applications—legacy or modern—into intelligent agents. We empower businesses to automate workflows, improve operational efficiency, and deliver exceptional user experiences. Join our fast-growing, impact-driven...
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Customer Success Technical Manager
3 days ago
Bangalore, India Adopt AI Full timeTechnical Customer Success Manager (CSM) Location: Employment Type: Full-time About Adopt AI: Adopt AI is on a mission to transform applications—legacy or modern—into intelligent agents. We empower businesses to automate workflows, improve operational efficiency, and deliver exceptional user experiences. Join our fast-growing, impact-driven team and help...
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Technical Customer Success Manager
13 hours ago
bangalore district, India Adopt AI Full timeTechnical Customer Success Manager (CSM) Location: Bangalore, India Employment Type: Full-time About Adopt AI: Adopt AI is on a mission to transform applications—legacy or modern—into intelligent agents. We empower businesses to automate workflows, improve operational efficiency, and deliver exceptional user experiences. Join our fast-growing,...
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Customer Success Associate
2 days ago
bangalore, India Skill Veda Full timeJob DescriptionJob Role: Customer Success ExecutiveLocation: Whitefield, Bengaluru, Karnataka (On-site)Working Days: 5 Days (Rotational Shift)Compensation: ₹5,00,000 – ₹7,00,000 per annum(Depends on experience)(Compensation includes PF, PGDM monthly fees of ₹6,666, and 10% variable of total pay)Eligibility CriteriaThis role is only for graduates...
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Customer Success Associate
2 days ago
bangalore, India Skill Veda Full timeJob Description Job Role: Customer Success Executive Location: Whitefield, Bengaluru, Karnataka (On-site) Working Days: 5 Days (Rotational Shift) Compensation: ₹5,00,000 – ₹7,00,000 per annum(Depends on experience) (Compensation includes PF, PGDM monthly fees of ₹6,666, and 10% variable of total pay) Eligibility Criteria This role is only for...
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Customer Success Manager
2 weeks ago
Bangalore, India Tars Full timeTars is seeking an experienced Customer Success Manager to join our Customer Success team. In this role, you will drive value for our existing customer accounts through strategic engagement, technical guidance, and proactive relationship management. Key Responsibilities Customer Onboarding & Implementation: Guide customers through solution implementation in...
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Associate Customer Success Consultant
3 weeks ago
Bangalore, Karnataka, India Sage Full timeAbout Fyle now part of Sage Fyle is now part of Sage a global leader in accounting and business management software Together we re building a global expense management solution that simplifies how businesses track approve and reconcile spending About the Role As an Associate Customer Success Consultant Onboarding at Fyle you will play a critical role in...
