Technical Customer Success Manager
3 days ago
Technical Customer Success Manager (CSM) Location: Bangalore, India Employment Type: Full-time About Adopt AI: Adopt AI is on a mission to transform applications—legacy or modern—into intelligent agents. We empower businesses to automate workflows, improve operational efficiency, and deliver exceptional user experiences. Join our fast-growing, impact-driven team and help customers succeed with AI-powered automation. Role Overview: We’re looking for a first Technical Customer Success Manager to own and grow our enterprise customer base. You will manage a portfolio of high-value accounts, drive adoption and renewals, and act as the technical and strategic partner for our clients. This is a high-impact role that combines account management, technical expertise, and customer advocacy. Responsibilities: Own a book of enterprise customers, driving adoption, retention, and expansion. Manage enterprise renewals (high ACV) and identify growth opportunities within accounts. Serve as the primary technical point of contact for customers, helping CTOs, CIOs, and CPOs implement and optimize Adopt AI solutions. Lead onboarding, configuration, and deployment with support from FDEs and internal engineering teams. Resolve technical queries and translate complex concepts into actionable business outcomes. Collaborate with Product and Engineering teams to escalate and resolve issues quickly. Monitor customer health, usage, and engagement metrics to proactively drive satisfaction. Gather and share customer feedback to influence product roadmap and improvements. Qualifications: 5+ years of experience in customer success, account management, or enterprise software solutions. Proven ability to manage high-value enterprise accounts and drive renewals and expansion. Strong technical aptitude; able to understand and explain complex software/AI concepts. Experience working with enterprise stakeholders (CTOs, CIOs, CPOs) and technical teams. Excellent communication, problem-solving, and relationship-building skills. Plus: Experience in workflow automation, AI, SaaS, or developer tools. Why You’ll Love Working at Adopt AI: Marketing-leading compensation and stock options. Comprehensive health insurance and other employee benefits. Opportunity to be the first CS hire, defining the customer success function. Work at the forefront of AI and agentic automation. Collaborate with a high-impact, cross-functional team of engineers, product leaders, and founders. Flexible, collaborative, and impact-driven culture. How to Apply: Interested candidates can apply directly on LinkedIn
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Customer Success Manager
4 days ago
bangalore district, India Recro Full timeJob Details: Job Title: Partner Success – EdTech Location: Hybrid (3 days from office) Work Schedule: Shift Timings: 5:30 PM – 2:30 AM or 6 PM – 3 AM (Two-way cab provided)5 days working, 2 consecutive offs Additional Shift Allowance: ₹750/day About the Role We are looking for a Parnerer Success with strong experience in interacting with US-based...
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Customer Success Manager
1 week ago
bangalore district, India Hireginie Full timeOur client a leading global e-commerce SaaS platform founded in 2011, offering a comprehensive post-purchase experience solution for online retailers. It provides tools for shipment tracking, returns management, delivery analytics, and automated customer engagement. Trusted by thousands of brands worldwide, the platform helps businesses improve customer...
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Technical Customer Success Manager
3 days ago
bangalore, India Adopt AI Full timeTechnical Customer Success Manager (CSM)Location: Bangalore, IndiaEmployment Type: Full-timeAbout Adopt AI:Adopt AI is on a mission to transform applications—legacy or modern—into intelligent agents. We empower businesses to automate workflows, improve operational efficiency, and deliver exceptional user experiences. Join our fast-growing, impact-driven...
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Customer Success Technical Manager
7 days ago
Bangalore, India Adopt AI Full timeTechnical Customer Success Manager (CSM) Location: Employment Type: Full-time About Adopt AI: Adopt AI is on a mission to transform applications—legacy or modern—into intelligent agents. We empower businesses to automate workflows, improve operational efficiency, and deliver exceptional user experiences. Join our fast-growing, impact-driven team and help...
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Customer Success Manager
1 week ago
Bangalore Urban district, India Hireginie Full timeOur client a leading global e-commerce SaaS platform founded in 2011, offering a comprehensive post-purchase experience solution for online retailers. It provides tools for shipment tracking, returns management, delivery analytics, and automated customer engagement. Trusted by thousands of brands worldwide, the platform helps businesses improve customer...
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Customer Success Manager
1 week ago
Bangalore Urban district, India Hireginie Full timeOur client a leading global e-commerce SaaS platform founded in 2011, offering a comprehensive post-purchase experience solution for online retailers. It provides tools for shipment tracking, returns management, delivery analytics, and automated customer engagement. Trusted by thousands of brands worldwide, the platform helps businesses improve customer...
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Customer Success Manager
1 week ago
bangalore district, India BiteSpeed Full timeJob Role - Customer Success Manager - India About BiteSpeed Hey there! We are a Sequoia-backed SaaS startup building an AI-native Marketing, Support & Sales suite for e-commerce brands. We’re currently working with 3000+ e-commerce brands globally across 50+ countries and are fortunate to have raised $5.5M+ along the journey with marquee investors like...
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Customer Success Manager
4 days ago
Bangalore Urban district, India Hireginie Full time ₹ 12,00,000 - ₹ 24,00,000 per yearOurclientaleading global e-commerce SaaS platform founded in 2011, offering a comprehensive post-purchase experience solution for online retailers. It provides tools for shipment tracking, returns management, delivery analytics, and automated customer engagement. Trusted by thousands of brands worldwide, the platform helps businesses improve customer...
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Customer Success Specialist
2 hours ago
bangalore district, India Karix Full timeJob Role : Sr. Executive - Customer Success Job Location : Bangalore Job Responsibilities: Identify, build, and nurture relationships with key stakeholders within partner organizations, focusing on driving joint success. Collaborate with internal teams, including Customer Success, Sales, and Product, to align resources and strategies to meet partner needs....
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Customer Success Manager
1 week ago
bangalore district, India Soroco Full timeSoroco is on a mission to elevate and transform how teams everywhere work. Powered by multiple patents, its flagship AI model, Scout, generates a work graph - a map of friction hurting your teams and business outcomes. Today, this map drives productivity improvements in 150+ organizations globally, including several Fortune 500 companies. Soroco has been...
