Technical Customer Success Manager

3 days ago

bangalore district, India Adopt AI Full time

Technical Customer Success Manager (CSM) Location: Bangalore, India Employment Type: Full-time About Adopt AI: Adopt AI is on a mission to transform applications—legacy or modern—into intelligent agents. We empower businesses to automate workflows, improve operational efficiency, and deliver exceptional user experiences. Join our fast-growing, impact-driven team and help customers succeed with AI-powered automation. Role Overview: We’re looking for a first Technical Customer Success Manager to own and grow our enterprise customer base. You will manage a portfolio of high-value accounts, drive adoption and renewals, and act as the technical and strategic partner for our clients. This is a high-impact role that combines account management, technical expertise, and customer advocacy. Responsibilities: Own a book of enterprise customers, driving adoption, retention, and expansion. Manage enterprise renewals (high ACV) and identify growth opportunities within accounts. Serve as the primary technical point of contact for customers, helping CTOs, CIOs, and CPOs implement and optimize Adopt AI solutions. Lead onboarding, configuration, and deployment with support from FDEs and internal engineering teams. Resolve technical queries and translate complex concepts into actionable business outcomes. Collaborate with Product and Engineering teams to escalate and resolve issues quickly. Monitor customer health, usage, and engagement metrics to proactively drive satisfaction. Gather and share customer feedback to influence product roadmap and improvements. Qualifications: 5+ years of experience in customer success, account management, or enterprise software solutions. Proven ability to manage high-value enterprise accounts and drive renewals and expansion. Strong technical aptitude; able to understand and explain complex software/AI concepts. Experience working with enterprise stakeholders (CTOs, CIOs, CPOs) and technical teams. Excellent communication, problem-solving, and relationship-building skills. Plus: Experience in workflow automation, AI, SaaS, or developer tools. Why You’ll Love Working at Adopt AI: Marketing-leading compensation and stock options. Comprehensive health insurance and other employee benefits. Opportunity to be the first CS hire, defining the customer success function. Work at the forefront of AI and agentic automation. Collaborate with a high-impact, cross-functional team of engineers, product leaders, and founders. Flexible, collaborative, and impact-driven culture. How to Apply: Interested candidates can apply directly on LinkedIn 

  • Customer Success Manager

    3 days ago

    bangalore district, India Recro Full time

    Job Details: Job Title: Partner Success – EdTech Location: Hybrid (3 days from office) Work Schedule: Shift Timings: 5:30 PM – 2:30 AM or 6 PM – 3 AM (Two-way cab provided)5 days working, 2 consecutive offs Additional Shift Allowance: ₹750/day About the Role We are looking for a Parnerer Success with strong experience in interacting with US-based...

  • Technical Customer Success Manager

    3 days ago

    bangalore, India Adopt AI Full time

    Technical Customer Success Manager (CSM)Location: Bangalore, IndiaEmployment Type: Full-timeAbout Adopt AI:Adopt AI is on a mission to transform applications—legacy or modern—into intelligent agents. We empower businesses to automate workflows, improve operational efficiency, and deliver exceptional user experiences. Join our fast-growing, impact-driven...

  • Customer Success Technical Manager

    6 days ago

    Bangalore, India Adopt AI Full time

    Technical Customer Success Manager (CSM) Location: Employment Type: Full-time About Adopt AI: Adopt AI is on a mission to transform applications—legacy or modern—into intelligent agents. We empower businesses to automate workflows, improve operational efficiency, and deliver exceptional user experiences. Join our fast-growing, impact-driven team and help...

  • Customer Success Manager

    3 days ago

    bangalore district, India Algonomy Full time

    ROLE : Manager – Customer Success (Open Position – 1) LOCATION : Bangalore REPORTING TO : VP, Customer Success EXPERIENCE : >6 Years BRIEF DESCRIPTION As a Client Success Manager (CSM) , you will be the trusted advisor and strategic partner for our enterprise retail clients. You will own customer relationships post-deployment, ensuring clients derive...

  • Director of Customer Success

    3 days ago

    bangalore district, India CloudSEK Full time

    WHO ARE WE? We are a bunch of super enthusiastic, passionate, and highly driven people, working to achieve a common goal! We believe that work and the workplace should be joyful and always buzzing with energy! one of India’s most trusted Cyber security product companies, is on a mission to build the world’s fastest and most reliable AI technology that...

  • Customer Success Manager

    2 weeks ago

    bangalore district, India Shopalyst Full time

    About Shopalyst: Shopalyst offers a Discovery Commerce platform for digital marketers. Combining data, AI and deep integrations with digital media and e-commerce platforms, Shopalyst connects people with products they love. More than 500 marquee brands leverage our SaaS platform for data driven marketing and sales in 30 countries across Asia, Europe and...

  • Customer Success Manager

    2 weeks ago

    Bangalore, India Tars Full time

    Tars is seeking an experienced Customer Success Manager to join our Customer Success team. In this role, you will drive value for our existing customer accounts through strategic engagement, technical guidance, and proactive relationship management. Key Responsibilities Customer Onboarding & Implementation: Guide customers through solution implementation in...

  • Customer Success Intern

    2 weeks ago

    bangalore district, India Airlearn Full time

    Job Title: Customer Success Intern Location: Bangalore, India (On-site) Internship Duration: 3 months Start Date: Immediate or as per availability Role Overview: As a Customer Success Intern , you will be the first line of interaction with our learners, ensuring their onboarding, satisfaction, and retention throughout their journey with Airlearn. This is a...

  • Customer Success Manager

    3 days ago

    bangalore district, India Probe42 Full time

    About Probe Probe42 is a leading Fintech company that offers rich data insights on companies in India. Our platform provides access to over 500+ data points on 2.5 million companies, which are meticulously collected and curated from 760 data sources. Our comprehensive data points comprise detailed financials, such as balance sheets, profit and loss accounts,...

  • Customer Success Manager

    2 weeks ago

    bangalore, India Tars Full time

    Tars is seeking an experienced Customer Success Manager to join our Customer Success team. In this role, you will drive value for our existing customer accounts through strategic engagement, technical guidance, and proactive relationship management.Key ResponsibilitiesCustomer Onboarding & Implementation: Guide customers through solution implementation in...