Customer Success Manager
22 hours ago
Our client a leading global e-commerce SaaS platform founded in 2011, offering a comprehensive post-purchase experience solution for online retailers. It provides tools for shipment tracking, returns management, delivery analytics, and automated customer engagement. Trusted by thousands of brands worldwide, the platform helps businesses improve customer satisfaction, streamline logistics, and enhance overall delivery experiences.About the Role:As a Customer Success Manager will own client relationships and ensure they get maximum value from the platform. You will lead onboarding, resolve issues, and conduct regular business review meetings. The role requires close collaboration with global teams to support customer goals. Your key focus will be retention, growth, and delivering an exceptional customer experience.Roles & Responsibilities:3-6 years' experience in customer-facing, technical roles in either SaaS, Ecommerce, or Marketing automation technologyManage a portfolio of accounts, driving engagement, retention, and growth.Lead onboarding for new clients and support implementation needs.Conduct regular business reviews with C-level executives to share insights and identify opportunities.Act as the primary contact for escalated technical issues, ensuring timely resolution with internal teams.Build deep platform expertise to guide users and serve as a trusted advisor to maximize value.Collaborate with global teams and own key customer success KPIs, including dollar retention and expansion.Requirement:3–6 years of experience in customer-facing roles with a proven track record of delivering results.Excellent verbal and written communication skills; able to explain technical concepts clearly to all stakeholders.Exposure to eCommerce platforms, OMS, WMS, TMS, or supply chain/logistics systems is a plus.Strong project management, multitasking, and attention to detail, capable of handling multiple priorities.Customer-focused, quick learner, team player, with experience in preparing business reports and QBRs.
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Customer Success Manager
3 weeks ago
Bangalore Urban, India Algonomy Full timeROLE : Manager – Customer Success (Open Position – 1) LOCATION : Bangalore REPORTING TO : VP, Customer Success EXPERIENCE : >6 Years BRIEF DESCRIPTION As a Client Success Manager (CSM) , you will be the trusted advisor and strategic partner for our enterprise retail clients. You will own customer relationships post-deployment, ensuring clients derive...
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Customer Success Manager
3 weeks ago
Bangalore Urban, India Algonomy Full timeROLE : Manager – Customer Success (Open Position – 1) LOCATION : BangaloreREPORTING TO : VP, Customer Success EXPERIENCE : >6 Years BRIEF DESCRIPTIONAs a Client Success Manager (CSM), you will be the trusted advisor and strategic partner for our enterprise retail clients. You will own customer relationships post-deployment, ensuring clients derive...
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Customer Success Manager
1 week ago
bangalore district, India Skill Veda Full timeCustomer Success Manager Location: Whitefield, Bengaluru, Karnataka Working Days: 5 Days (Rotational Shifts) Compensation: ₹5,00,000 – ₹7,00,000 per annum (includes PF, PGDM fees of 6,666, & 10% variable pay) Eligibility Criteria: This role is only for graduates (Postgraduates should not apply). You must have exceptional spoken and written English...
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Customer Success Manager
1 week ago
bangalore district, India Decode Age Full timeLocation: Bengaluru Function: Customer Success, Experience & Support Reporting To: Growth Head/ CEO About Decode Age Decode Age is India’s first longevity company, operating at the intersection of nutraceuticals, biotechnology, and digital health . We are creating a new category in preventive health and human longevity, with a fast-scaling D2C...
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Customer Success Manager
1 week ago
bangalore district, India Tyfone, Inc. Full timeJob Description – Customer Success Manager (India) About the company: Tyfone, a global leader in the SaaS Digital Banking, Youth Banking, and Digital Payments sectors, is redefining how the world engages with digital finance and payments. Our digital solutions empower individuals, families, and businesses, to simplify and make it easier to manage their...
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Customer Success Specialist
15 hours ago
Bangalore Urban, India Karix Full timeJob Role : Sr. Executive - Customer Success Job Location : Bangalore Job Responsibilities: Identify, build, and nurture relationships with key stakeholders within partner organizations, focusing on driving joint success. Collaborate with internal teams, including Customer Success, Sales, and Product, to align resources and strategies to meet partner needs....
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Customer Success Manager
1 week ago
bangalore district, India Digio.in Full timeAbout Digio - Digio was founded in 2016 and currently is the market leader in the Digital onboarding space with its offerings around Digital Identity, eKYC, Digital Documentation/Signing, Recurring Payments based on NACH and UPI, Account Aggregator etc. Digio is used by more than 1500 businesses in India and performs over 1 Billion transactions annually....
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Customer Success Executive
4 weeks ago
Bangalore Urban, India Karix Full timeJob Role: Sr. Executive - Customer SuccessJob Location: Bangalore Job Responsibilities:Identify, build, and nurture relationships with key stakeholders within partner organizations, focusing on drivingjoint success.Collaborate with internal teams, including Customer Success, Sales, and Product, to align resources and strategies to meet partner needs.Act as...
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Enterprise Customer Success Manager
18 hours ago
bangalore district, India Responsive Full timeAbout Responsive Responsive (formerly RFPIO) is the global leader in strategic response management software, transforming how organizations share and exchange critical information. The AI-powered Responsive Platform is purpose-built to manage responses at scale, empowering companies across the world to accelerate growth, mitigate risk and improve employee...
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Customer Success Executive
2 weeks ago
Bangalore Urban District, Karnataka, India Proactive for her Full time**Proactive For Her** is looking for **Customer Success executive**for **Koramangala, Bangalore** location **Qualification**:Anyone with Bachelors Degree(preferably in Health care, Hospital) **Experience**: Fresher - 1 years experience **Designation**: Customer Success executive **Gender**:Female Only **Location**: Indiranagar, Bangalore - Strong...
