Technical Customer Success Manager
3 days ago
Technical Customer Success Manager (CSM)Location: Bangalore, IndiaEmployment Type: Full-timeAbout Adopt AI:Adopt AI is on a mission to transform applications—legacy or modern—into intelligent agents. We empower businesses to automate workflows, improve operational efficiency, and deliver exceptional user experiences. Join our fast-growing, impact-driven team and help customers succeed with AI-powered automation.Role Overview:We’re looking for a first Technical Customer Success Manager to own and grow our enterprise customer base. You will manage a portfolio of high-value accounts, drive adoption and renewals, and act as the technical and strategic partner for our clients. This is a high-impact role that combines account management, technical expertise, and customer advocacy.Responsibilities:Own a book of enterprise customers, driving adoption, retention, and expansion.Manage enterprise renewals (high ACV) and identify growth opportunities within accounts.Serve as the primary technical point of contact for customers, helping CTOs, CIOs, and CPOs implement and optimize Adopt AI solutions.Lead onboarding, configuration, and deployment with support from FDEs and internal engineering teams.Resolve technical queries and translate complex concepts into actionable business outcomes.Collaborate with Product and Engineering teams to escalate and resolve issues quickly.Monitor customer health, usage, and engagement metrics to proactively drive satisfaction.Gather and share customer feedback to influence product roadmap and improvements.Qualifications:5+ years of experience in customer success, account management, or enterprise software solutions.Proven ability to manage high-value enterprise accounts and drive renewals and expansion.Strong technical aptitude; able to understand and explain complex software/AI concepts.Experience working with enterprise stakeholders (CTOs, CIOs, CPOs) and technical teams.Excellent communication, problem-solving, and relationship-building skills.Plus: Experience in workflow automation, AI, SaaS, or developer tools.Why You’ll Love Working at Adopt AI:Marketing-leading compensation and stock options.Comprehensive health insurance and other employee benefits.Opportunity to be the first CS hire, defining the customer success function.Work at the forefront of AI and agentic automation.Collaborate with a high-impact, cross-functional team of engineers, product leaders, and founders.Flexible, collaborative, and impact-driven culture.How to Apply: Interested candidates can apply directly on LinkedIn
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Technical Customer Success Manager
4 days ago
bangalore district, India Adopt AI Full timeTechnical Customer Success Manager (CSM) Location: Bangalore, India Employment Type: Full-time About Adopt AI: Adopt AI is on a mission to transform applications—legacy or modern—into intelligent agents. We empower businesses to automate workflows, improve operational efficiency, and deliver exceptional user experiences. Join our fast-growing,...
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Customer success manager
2 weeks ago
Bangalore, India Servion Global Solutions Full time8-12 years experience, UC/CCaa S Solutions (Avaya, Genesys, Cisco), Vo IP & SIP Protocols, Cloud Migration, AI-driven Automation, Incident/Release Management, Stakeholder Engagement, and Customer Success Management 1. Customer Engagement and Relationship Management Act as the primary point of contact for the customer, building trust and long-term...
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Customer success manager
4 weeks ago
Bangalore, India Servion Global Solutions Full time8-12 years experience, UC/CCaa S Solutions (Avaya, Genesys, Cisco), Vo IP & SIP Protocols, Cloud Migration, AI-driven Automation, Incident/Release Management, Stakeholder Engagement, and Customer Success Management 1. Customer Engagement and Relationship Management Act as the primary point of contact for the customer, building trust and long-term...
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Customer Success Manager
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bangalore, India Chargebee Full timeAt Chargebee, we power the subscription revenue engines of some of the world’s fastest-growing SaaS and digital businesses. Once customers go live, they want more than just a working product - they want confidence, speed, and a partner who helps them scale. That’s where you come in. As a Technical Success Manager (TSM), you’ll be the trusted advisor...
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Customer success manager
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Customer Success Manager
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Customer Success Manager
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Bangalore, India SuperAGI Full timeAbout SuperAGI SuperAGI is an AI-first company building cutting-edge autonomous agent infrastructure for developers and enterprises. With a growing customer base and rapid product evolution, we are scaling our Customer Success team to deliver an exceptional post-sale experience and drive long-term value for our users. Role Overview As a Customer...
