Technical Customer Success Manager
3 days ago
Technical Customer Success Manager (CSM)Location: Bangalore, IndiaEmployment Type: Full-timeAbout Adopt AI:Adopt AI is on a mission to transform applications—legacy or modern—into intelligent agents. We empower businesses to automate workflows, improve operational efficiency, and deliver exceptional user experiences. Join our fast-growing, impact-driven team and help customers succeed with AI-powered automation.Role Overview:We’re looking for a first Technical Customer Success Manager to own and grow our enterprise customer base. You will manage a portfolio of high-value accounts, drive adoption and renewals, and act as the technical and strategic partner for our clients. This is a high-impact role that combines account management, technical expertise, and customer advocacy.Responsibilities:Own a book of enterprise customers, driving adoption, retention, and expansion.Manage enterprise renewals (high ACV) and identify growth opportunities within accounts.Serve as the primary technical point of contact for customers, helping CTOs, CIOs, and CPOs implement and optimize Adopt AI solutions.Lead onboarding, configuration, and deployment with support from FDEs and internal engineering teams.Resolve technical queries and translate complex concepts into actionable business outcomes.Collaborate with Product and Engineering teams to escalate and resolve issues quickly.Monitor customer health, usage, and engagement metrics to proactively drive satisfaction.Gather and share customer feedback to influence product roadmap and improvements.Qualifications:5+ years of experience in customer success, account management, or enterprise software solutions.Proven ability to manage high-value enterprise accounts and drive renewals and expansion.Strong technical aptitude; able to understand and explain complex software/AI concepts.Experience working with enterprise stakeholders (CTOs, CIOs, CPOs) and technical teams.Excellent communication, problem-solving, and relationship-building skills.Plus: Experience in workflow automation, AI, SaaS, or developer tools.Why You’ll Love Working at Adopt AI:Marketing-leading compensation and stock options.Comprehensive health insurance and other employee benefits.Opportunity to be the first CS hire, defining the customer success function.Work at the forefront of AI and agentic automation.Collaborate with a high-impact, cross-functional team of engineers, product leaders, and founders.Flexible, collaborative, and impact-driven culture.How to Apply: Interested candidates can apply directly on LinkedIn
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Customer Success Technical Manager
7 days ago
Bangalore, India Adopt AI Full timeTechnical Customer Success Manager (CSM) Location: Employment Type: Full-time About Adopt AI: Adopt AI is on a mission to transform applications—legacy or modern—into intelligent agents. We empower businesses to automate workflows, improve operational efficiency, and deliver exceptional user experiences. Join our fast-growing, impact-driven team and help...
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Technical Customer Success Manager
3 days ago
bangalore district, India Adopt AI Full timeTechnical Customer Success Manager (CSM) Location: Bangalore, India Employment Type: Full-time About Adopt AI: Adopt AI is on a mission to transform applications—legacy or modern—into intelligent agents. We empower businesses to automate workflows, improve operational efficiency, and deliver exceptional user experiences. Join our fast-growing,...
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Technical Success Manager
1 week ago
bangalore, India Chargebee Full timeAt Chargebee, we power the subscription revenue engines of some of the world's fastest-growing SaaS and digital businesses. Once customers go live, they want more than just a working product - they want confidence, speed, and a partner who helps them scale. That's where you come in. As a Technical Success Manager (TSM) , you'll be the trusted advisor for our...
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Customer Success Manager
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Bangalore, India Recro Full timeJob Details: Job Title: Partner Success – EdTech Location: Hybrid (3 days from office) Work Schedule: Shift Timings: 5:30 PM – 2:30 AM or 6 PM – 3 AM (Two-way cab provided) 5 days working, 2 consecutive offs Additional Shift Allowance: ₹750/day About the Role We are looking for a Parnerer Success with strong experience in interacting with US-based...
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Technical Success Manager
7 days ago
bangalore, India Chargebee Full timeAt Chargebee, we power the subscription revenue engines of some of the world’s fastest-growing SaaS and digital businesses. Once customers go live, they want more than just a working product - they want confidence, speed, and a partner who helps them scale. That’s where you come in. As a Technical Success Manager (TSM), you’ll be the trusted advisor...
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bangalore, India ensuredit Full timeThe Technical Customer Success Associate will be responsible for ensuring the success of our customers throughout their lifecycle with our SaaS product. They will work closely with customers to understand their business goals and objectives and develop a strategic plan for achieving those goals using our product. They will also serve as the primary point of...
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Customer Success Manager
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Bangalore, Karnataka, India Talent361 Full timeCustomer Success Manager Key Responsibilities Champion Customer Value by ensuring AI solutions drive meaningful business impact for IT Tech leaders Strategic Orchestration Develop scalable processes that turn customers into advocates through onboarding excellence and adoption frameworks Visionary Advocacy Anticipate customer needs and create success programs...
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Customer Success Manager
1 week ago
bangalore, India Hireginie Full timeOur client a leading global e-commerce SaaS platform founded in 2011, offering a comprehensive post-purchase experience solution for online retailers. It provides tools for shipment tracking, returns management, delivery analytics, and automated customer engagement. Trusted by thousands of brands worldwide, the platform helps businesses improve customer...
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Customer Success Manager
1 week ago
Bangalore, India Hireginie Full timeOur client a leading global e-commerce SaaS platform founded in 2011, offering a comprehensive post-purchase experience solution for online retailers. It provides tools for shipment tracking, returns management, delivery analytics, and automated customer engagement. Trusted by thousands of brands worldwide, the platform helps businesses improve customer...
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Customer Success Manager
1 week ago
Bangalore, India Hireginie Full timeOur client a leading global e-commerce SaaS platform founded in 2011, offering a comprehensive post-purchase experience solution for online retailers. It provides tools for shipment tracking, returns management, delivery analytics, and automated customer engagement. Trusted by thousands of brands worldwide, the platform helps businesses improve customer...
