Technical Customer Success Associate
4 weeks ago
The Technical Customer Success Associate will be responsible for ensuring the success of our customers throughout their lifecycle with our SaaS product. They will work closely with customers to understand their business goals and objectives and develop a strategic plan for achieving those goals using our product. They will also serve as the primary point of contact for customers, providing proactive support, guidance, and advocacy. Responsibilities: Develop and maintain strong relationships with customers, acting as a trusted advisor and advocate for their success Understand customer business objectives and create a strategic plan along with Product & Sales team for achieving them using our product Provide proactive support and guidance to customers, ensuring they are getting maximum value from our product Identify and escalate customer issues to the appropriate internal teams, and work with them to resolve issues in a timely manner Check API logs to understand the issue in depth and then assign to relevant team Drive weekly reviews with customers to track and monitor their progress, identify areas for improvement, and make recommendations for optimizing their use of our product Analyze customer data and usage patterns to identify trends and insights that can be used to improve the customer experience Collaborate with the sales team to ensure a smooth handoff of new customers, and help onboard them to our product. Requirements: Bachelor's degree 2+ years of experience in customer success, account management, or a related field Strong interpersonal skills, with the ability to build rapport and establish trust with customers Excellent communication skills, both written and verbal Strong problem-solving skills, with the ability to identify and resolve issues in a timely manner Analytical mindset Understanding of APIs
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Customer Success Associate
1 week ago
bangalore, India TekXera Full timeCustomer Success Associate (Hebrew Language) – RemotePosition: Customer Success Associate – L1 Work Mode: Remote (Work From Home) Process: International Customer Support Experience: 1–5 Years Location: Pan India (Remote)About the RoleWe are hiring skilled and customer-focused Customer Success Associates (L1) with Hebrew language proficiency to support...
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Customer Success Associate
1 week ago
bangalore, India TekXera Full timeCustomer Success Associate (Hebrew Language) – Remote Position: Customer Success Associate – L1 Work Mode: Remote (Work From Home) Process: International Customer Support Experience: 1–5 Years Location: Pan India (Remote) About the Role We are hiring skilled and customer-focused Customer Success Associates (L1) with Hebrew language proficiency to...
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Customer Success Associate
1 week ago
bangalore, India TekXera Full timeCustomer Success Associate (Hebrew Language) – Remote Position: Customer Success Associate – L1 Work Mode: Remote (Work From Home) Process: International Customer Support Experience: 1–5 Years Location: Pan India (Remote) About the Role We are hiring skilled and customer-focused Customer Success Associates (L1) with Hebrew language proficiency to...
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Technical Customer Success Manager
4 days ago
bangalore, India Adopt AI Full timeTechnical Customer Success Manager (CSM)Location: Bangalore, IndiaEmployment Type: Full-timeAbout Adopt AI:Adopt AI is on a mission to transform applications—legacy or modern—into intelligent agents. We empower businesses to automate workflows, improve operational efficiency, and deliver exceptional user experiences. Join our fast-growing, impact-driven...
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Customer Success Technical Manager
7 days ago
Bangalore, India Adopt AI Full timeTechnical Customer Success Manager (CSM) Location: Employment Type: Full-time About Adopt AI: Adopt AI is on a mission to transform applications—legacy or modern—into intelligent agents. We empower businesses to automate workflows, improve operational efficiency, and deliver exceptional user experiences. Join our fast-growing, impact-driven team and help...
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Customer Success Manager
1 week ago
Bangalore, India Skill Veda Full time € 6,00,000 - € 8,00,000Customer Success Associate – TravelTech / SaaS | Bengaluru: Location: Attic Space Karna, 2nd Floor, No.9, Marathahalli-Sarjapur Road, Koramangala. Compensation: ₹6,00,000 – ₹8,00,000 per annum (Including PF and PGDM monthly fees of ₹6,666) Shift: 5 Days (On-site) Eligibility Criteria: • This role is only for graduates, post graduate candidates...
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Customer Success Associate/Manager
3 days ago
bangalore, India Alaan الآن Full timeAbout AlaanAlaan is the SuperCard™ for businesses and the most loved fintech in the Middle East. Our mission is to simplify finance for businesses so they can save time and money.Alaan provides everything businesses need to manage and control expenses, including the SuperCard™, AI-powered automation and insights, streamlined accounting, and centralized...
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Bangalore, India Nexthire Full timeProfile- Implementation Associate- Customer Success Experience- 1 to 5 years Location - Bangalore/ Mumbai Roles and Responsibilities: ● Handling end-to-end implementation of, a leading SaaS/cloud-based supply chain automation product for the FMCG industry. ● Understanding of software architecture and configuration of the product to match customer...
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Customer Success Associate/Manager
3 days ago
bangalore, India Alaan الآن Full timeAbout AlaanAlaan is the SuperCard for businesses and the most loved fintech in the Middle East. Our mission is to simplify finance for businesses so they can save time and money.Alaan provides everything businesses need to manage and control expenses, including the SuperCard, AI-powered automation and insights, streamlined accounting, and centralized...
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Technical Customer Success Manager
4 days ago
bangalore district, India Adopt AI Full timeTechnical Customer Success Manager (CSM) Location: Bangalore, India Employment Type: Full-time About Adopt AI: Adopt AI is on a mission to transform applications—legacy or modern—into intelligent agents. We empower businesses to automate workflows, improve operational efficiency, and deliver exceptional user experiences. Join our fast-growing,...
