Customer Success Associate
3 days ago
Job DescriptionJob Role: Customer Success ExecutiveLocation: Whitefield, Bengaluru, Karnataka (On-site)Working Days: 5 Days (Rotational Shift)Compensation: ₹5,00,000 – ₹7,00,000 per annum(Depends on experience)(Compensation includes PF, PGDM monthly fees of ₹6,666, and 10% variable of total pay)Eligibility CriteriaThis role is only for graduates (Postgraduates should not apply).You must have exceptional spoken and written English communication skills.Pursuing a PGDM along with this job is mandatory and non-negotiable.Why join us?In the past year, Plum's team has undergone significant expansion, doubling in size and achieving aremarkable tenfold increase in numbers. Joining us means stepping into an environment where youcan engage with CXOs who are shaping the next Google or Facebook, becoming their trustedadvisor.About the role:Having found exceptional product/market fit, Plum is in the midst of transitioning from 'start-up' to‘scale-up’, and looking for customer success champions who can help us deliver the best everexperience to our users.We’re looking for outstanding Customer Success Executives, who have consistently delivered highcustomer satisfaction, and thrive in taking full ownership of delivering delight to our customers. Youshould understand the importance of customer success and take pride in going over and beyond tohelp the customers. You should put your customer first and should be passionate about helpingpeople. You should have an ability to think on your feet to come up with creative solutions forcustomer issues.We don’t pretend that it’ll be easy - joining a company and embarking on the scale-up phase is anamazing challenge, pushing well beyond the boundaries of natural growth cycles. You’ll move quickerthan feels comfortable, and be brilliant at continually re-prioritizing what must get done to keep Plumgrowing month over month at the pace of the fastest growing SaaS companies in history.Your charter would include:Help employees and employers use their health insurance and health benefits in the most seamless way possibleDevelop a deep level of understanding and knowledge of the entire product, systems and processesAddress queries regarding the product and service in a timely and accurate way via phone, email or chatDevelop and implement processes on supportMeet response time for queries in supportCoordinate with insurance partners for resolution/clarifications if neededInteract with internal and external teams to ensure quick resolution of customer issuesDrive 100% customer retention by delivering extraordinary experienceThe ideal candidate:Great command of English (both oral and written)Comfortable using modern tools like Intercom, Slack, Freshworks, Google Suite and HubspotPlease feel free to share your resume at purvi@skillveda.ai
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Customer Success Associate
1 week ago
Bangalore, India OneCap Full timeOneCap is a VC backed AI-powered FinOps startup that helps businesses streamline finance operations. We're scaling rapidly with customers and ecosystem partners across India. Role Overview We're looking for Customer Success Associates with 1+ year of experience in finance or customer-facing roles. You'll work closely with product & sales teams and customers...
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Customer Success Associate
1 week ago
bangalore district, India OneCap Full timeOneCap is a VC backed AI-powered FinOps startup that helps businesses streamline finance operations. We’re scaling rapidly with customers and ecosystem partners across India. Role Overview We’re looking for Customer Success Associates with 1+ year of experience in finance or customer-facing roles. You’ll work closely with product & sales teams and...
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Technical Customer Success Associate
2 days ago
bangalore, India ensuredit Full timeThe Technical Customer Success Associate will be responsible for ensuring the success of our customers throughout their lifecycle with our SaaS product. They will work closely with customers to understand their business goals and objectives and develop a strategic plan for achieving those goals using our product. They will also serve as the primary point of...
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Technical Customer Success Associate
3 days ago
bangalore, India ensuredit Full timeThe Technical Customer Success Associate will be responsible for ensuring the success of our customers throughout their lifecycle with our SaaS product. They will work closely with customers to understand their business goals and objectives and develop a strategic plan for achieving those goals using our product. They will also serve as the primary point of...
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Customer Success Associate
2 days ago
bangalore, India Skill Veda Full timeJob Description Job Role: Customer Success Executive Location: Whitefield, Bengaluru, Karnataka (On-site) Working Days: 5 Days (Rotational Shift) Compensation: ₹5,00,000 – ₹7,00,000 per annum(Depends on experience) (Compensation includes PF, PGDM monthly fees of ₹6,666, and 10% variable of total pay) Eligibility Criteria This role is only for...
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Associate Customer Success Consultant
3 weeks ago
Bangalore, Karnataka, India Sage Full timeAbout Fyle now part of Sage Fyle is now part of Sage a global leader in accounting and business management software Together we re building a global expense management solution that simplifies how businesses track approve and reconcile spending About the Role As an Associate Customer Success Consultant Onboarding at Fyle you will play a critical role in...
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Customer Success Manager
2 weeks ago
bangalore, India Shopalyst Full timeAbout Shopalyst:Shopalyst offers a Discovery Commerce platform for digital marketers. Combining data, AI and deep integrations with digital media and e-commerce platforms, Shopalyst connects people with products they love. More than 500 marquee brands leverage our SaaS platform for data driven marketing and sales in 30 countries across Asia, Europe and...
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Customer Success Manager
1 week ago
Bangalore, India Shopalyst Full timeAbout Shopalyst: Shopalyst offers a Discovery Commerce platform for digital marketers. Combining data, AI and deep integrations with digital media and e-commerce platforms, Shopalyst connects people with products they love. More than 500 marquee brands leverage our SaaS platform for data driven marketing and sales in 30 countries across Asia, Europe and...
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Senior Manager
1 day ago
Bangalore, India MoveInSync Full timeLocation: India (travel as and when required) Experience: 6–8 years Function: International Growth - Customer Success About the Role We are looking for an experienced Senior Manager/Associate Director in the International Growth team in Customer Success and Delivery to own post-sales success for our key global enterprise accounts. The role will ensure...
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Customer Success Manager
2 weeks ago
Bangalore, India Recro Full timeDesignation - Partner Success Specialist Location - Bangalore The Partner Success Specialist serves as the central point of contact for educators utilizing a number of products and services, supporting a greater number of small implementations. The Partner Success Specialist provides pro-active implementation support for their assigned implementations,...
