Customer Success Associate
4 weeks ago
Job Description Job Role: Customer Success Executive Location: Whitefield, Bengaluru, Karnataka (On-site) Working Days: 5 Days (Rotational Shift) Compensation: ₹5,00,000 – ₹7,00,000 per annum(Depends on experience) (Compensation includes PF, PGDM monthly fees of ₹6,666, and 10% variable of total pay) Eligibility Criteria This role is only for graduates (Postgraduates should not apply). You must have exceptional spoken and written English communication skills. Pursuing a PGDM along with this job is mandatory and non-negotiable. Why join us? In the past year, Plum's team has undergone significant expansion, doubling in size and achieving a remarkable tenfold increase in numbers. Joining us means stepping into an environment where you can engage with CXOs who are shaping the next Google or Facebook, becoming their trusted advisor. About the role: Having found exceptional product/market fit, Plum is in the midst of transitioning from 'start-up' to ‘scale-up’, and looking for customer success champions who can help us deliver the best ever experience to our users. We’re looking for outstanding Customer Success Executives, who have consistently delivered high customer satisfaction, and thrive in taking full ownership of delivering delight to our customers. You should understand the importance of customer success and take pride in going over and beyond to help the customers. You should put your customer first and should be passionate about helping people. You should have an ability to think on your feet to come up with creative solutions for customer issues. We don’t pretend that it’ll be easy - joining a company and embarking on the scale-up phase is an amazing challenge, pushing well beyond the boundaries of natural growth cycles. You’ll move quicker than feels comfortable, and be brilliant at continually re-prioritizing what must get done to keep Plum growing month over month at the pace of the fastest growing SaaS companies in history. Your charter would include: Help employees and employers use their health insurance and health benefits in the most seamless way possible Develop a deep level of understanding and knowledge of the entire product, systems and processes Address queries regarding the product and service in a timely and accurate way via phone, email or chat Develop and implement processes on support Meet response time for queries in support Coordinate with insurance partners for resolution/clarifications if needed Interact with internal and external teams to ensure quick resolution of customer issues Drive 100% customer retention by delivering extraordinary experience The ideal candidate: Great command of English (both oral and written) Comfortable using modern tools like Intercom, Slack, Freshworks, Google Suite and Hubspot Please feel free to share your resume at
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Customer Success Associate
2 weeks ago
bangalore, India TekXera Full timeCustomer Success Associate (Hebrew Language) – RemotePosition: Customer Success Associate – L1 Work Mode: Remote (Work From Home) Process: International Customer Support Experience: 1–5 Years Location: Pan India (Remote)About the RoleWe are hiring skilled and customer-focused Customer Success Associates (L1) with Hebrew language proficiency to support...
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Customer Success Associate
1 week ago
bangalore, India TekXera Full timeCustomer Success Associate (Hebrew Language) – Remote Position: Customer Success Associate – L1 Work Mode: Remote (Work From Home) Process: International Customer Support Experience: 1–5 Years Location: Pan India (Remote) About the Role We are hiring skilled and customer-focused Customer Success Associates (L1) with Hebrew language proficiency to...
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Customer Success Associate
1 week ago
bangalore, India TekXera Full timeCustomer Success Associate (Hebrew Language) – Remote Position: Customer Success Associate – L1 Work Mode: Remote (Work From Home) Process: International Customer Support Experience: 1–5 Years Location: Pan India (Remote) About the Role We are hiring skilled and customer-focused Customer Success Associates (L1) with Hebrew language proficiency to...
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Technical Customer Success Associate
4 weeks ago
bangalore, India ensuredit Full timeThe Technical Customer Success Associate will be responsible for ensuring the success of our customers throughout their lifecycle with our SaaS product. They will work closely with customers to understand their business goals and objectives and develop a strategic plan for achieving those goals using our product. They will also serve as the primary point of...
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Customer Success Associate
4 days ago
bangalore, India Weekday AI Full timeThis role is for one of the Weekday's clientsMin Experience: 1 yearsLocation: BangaloreJobType: full-timeWe are committed to building lifelong relationships with our customers, and customer success is at the heart of that mission. Historically, customer success has been founder-led, resulting in star reviews and exceptionally strong net negative churn, with...
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Customer Success Associate/Manager
3 days ago
Bangalore, India Alaan الآن Full timeAbout Alaan Alaan is the SuperCard™ for businesses and the most loved fintech in the Middle East. Our mission is to simplify finance for businesses so they can save time and money. Alaan provides everything businesses need to manage and control expenses, including the SuperCard™, AI-powered automation and insights, streamlined accounting, and centralized...
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Customer Success Associate/Manager
4 days ago
bangalore, India Alaan الآن Full timeAbout AlaanAlaan is the SuperCard™ for businesses and the most loved fintech in the Middle East. Our mission is to simplify finance for businesses so they can save time and money.Alaan provides everything businesses need to manage and control expenses, including the SuperCard™, AI-powered automation and insights, streamlined accounting, and centralized...
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Customer Success Associate/Manager
4 days ago
bangalore, India Alaan الآن Full timeAbout AlaanAlaan is the SuperCard for businesses and the most loved fintech in the Middle East. Our mission is to simplify finance for businesses so they can save time and money.Alaan provides everything businesses need to manage and control expenses, including the SuperCard, AI-powered automation and insights, streamlined accounting, and centralized...
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Customer Success Manager
1 week ago
Bangalore, India Skill Veda Full time € 6,00,000 - € 8,00,000Customer Success Associate – TravelTech / SaaS | Bengaluru: Location: Attic Space Karna, 2nd Floor, No.9, Marathahalli-Sarjapur Road, Koramangala. Compensation: ₹6,00,000 – ₹8,00,000 per annum (Including PF and PGDM monthly fees of ₹6,666) Shift: 5 Days (On-site) Eligibility Criteria: • This role is only for graduates, post graduate candidates...
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Customer success associate
15 hours ago
bangalore, India BiteSpeed Full timeAbout Bite SpeedHey there We are a Sequoia backed Saa S startup on a mission to help e-commerce brands embrace conversational commerce as the future of selling online.Currently, 2000+ Shopify brands across 50+ countries use Bite Speed to drive 20%+ revenue doing everything from Whatsapp marketing to chatbots & handling support across channels.Read more about...
