Customer Support Executive

2 days ago


ernakulam district, India GramPro Business Services Pvt. Ltd. Full time

We are hiring for leading NBFC client based in Kochi. Skills Excellent verbal communication in English,Tamil & Hindi; strong active listening Ability to multitask and manage high call volumes Strong problem‑solving and decision‑making skills Basic computer proficiency Customer‑centric mindset Key Responsibilities Customer Interaction Make outbound calls (for inbound/outbound remittances, follow‑ups, promotions) Handle inbound customer calls (product queries, transactions, general support) Listen actively, diagnose needs, and offer solutions Data & Record Management Maintain accurate call logs and reports Record customer details, interactions, resolutions Update and ensure integrity of customer data Sales & Conversion Convert leads into sales, meeting targets Product Expertise Deep knowledge of product lineup, features, pricing, policies Stay current on new launches, offers, and updates Quality, Compliance & Escalation Follow call center protocols, scripts, and quality standards Track performance metrics (e.g. handle time, CSAT, adherence) Participate in QA reviews Escalate complex issues; coordinate with other teams to resolve



  • Ernakulam, India CICMS Full time

    We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent sales support, customer service and after-sales support. As a Customer Support Executive, you are responsible for handling sales over the phone entirely. You are also responsible for solving questions in regard to the product or service...


  • Ernakulam, India Transight Systems Private Limited Full time

    Transight System Private Limited is looking for a enthusiastic Female Customer support executive (Fresher). Customer Support Executive Responsibilities: - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Planning the training and standardization of service delivery. - Conducting quality assurance surveys...


  • Ernakulam, India Jac and Osh Full time

    Looking for a enthusiastic Female Customer support executive(Hindi Speaking) to join our team as soon as possible. Overseeing the customer service process. Troubleshooting customer issues and resolving it. Working alongwith the Sales Team to Coordinate with the clients. Resolving customers technical complaints brought to your attention. Planning the...


  • Ernakulam, India PAPPYJOE ENTERPRISES PVT LTD Full time

    We are seeking a motivated and results-driven Customer Support Executive to join our dynamic team. A Customer Support Executive serves as the primary point of contact between a company and its customers. The role involves addressing customer inquiries, resolving issues, and ensuring a positive customer experience. **Responsibilities**: - **Customer...


  • Ernakulam District, Kerala, India G8 INDOGULF PVT LTD Full time

    **Job Title**: Customer Support Executive **Location**: Ernakulam **Company**: G8 Express **Experience Required**: 1-3 years (Field Experience in Tours, Travel, or Transportation Preferred) **Employment Type**: Full-Time **Job Summary**: **Key Responsibilities**: - Act as the main point of contact for customers, handling inquiries, concerns, and service...


  • Ernakulam, India, Cochin / Kochi / Ernakulam Aabasoft Full time

    Job Description Job Overview Our Customer Service department is looking for a passionate and experienced individual to join us as a Customer Support Executive. Your main goal for this role will be to monitor each employee's work and provide excellent customer satisfaction to the customers. As a Customer Support Executive, you will be responsible for...


  • Ernakulam, India Qaptive Technologies Pvt. Ltd. Full time

    **Role &Responsibilities** - Identify customers’ needs to resolve queries - Keep track of customer interactions through CRM - Ensure customer satisfaction and provide professional support within allocated time - Maintaining a positive, empathetic, and professional attitude toward customers always - Build sustainable relationships and trust with customer...


  • bangalore district, India TransportSimple Full time

    Location: Bengaluru, India Experience: 3+ years At  TransportSimple , we’re transforming how fleet owners manage their operations with our unique SaaS solutions. We are seeking an experienced Customer Support Executive to assist our expanding customer base.What You’ll Do POC for all the customers. Solve queries via calls, chats & emails in  Hindi &...


  • pune district, India WNS Full time

    WNS is actively hiring for Customer Support Executives for its International Voice and Chat Process .This is a rotational shift role (including night shifts ) designed to support global customers across time zones. Freshers and candidates with up to 3 years of international BPO experience are welcome to apply. Both graduates and undergraduates are eligible....


  • ernakulam district, India Envertiz Consultancy Full time

    Job Description We are looking for a Graduate Trainee to join our Customer Support Team . The ideal candidate should have strong English communication skills , an innovative and proactive personality , and a willingness to learn and adapt quickly during the training period. This role is ideal for recent graduates who are passionate about delivering...