Customer Support Executive
7 days ago
We are seeking a motivated and results-driven Customer Support Executive to join our dynamic team. A Customer Support Executive serves as the primary point of contact between a company and its customers. The role involves addressing customer inquiries, resolving issues, and ensuring a positive customer experience.
**Responsibilities**:
- **Customer Interaction**:
- **Issue Resolution**:
Investigate and resolve customer issues, concerns, and inquiries promptly, ensuring a positive and satisfactory resolution.
- Product Knowledge:*
Develop a deep understanding of our products and services to provide accurate information and assist customers effectively.
- **Documentation**:
Maintain detailed and organized records of customer interactions, feedback, and common issues to contribute to ongoing process improvements.
- **Feedback Analysis**:
Analyze customer feedback to identify trends and areas for improvement, providing valuable insights to enhance overall customer satisfaction.
- **Training and Development**:
Participate in ongoing training and development programs to stay updated on product knowledge and customer service best practices.
**Qualifications**:
- Any Bachelors degree
- Communication Skills
- Customer Focus
- Problem-Solving
- Empathy
**Salary**: ₹12,000.00 - ₹25,000.00 per month
Schedule:
- Day shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
**Language**:
- English (preferred)
**Speak with the employer**
+91 9188021905
-
Customer Support Executive
5 days ago
Ernakulam, India CICMS Full timeWe are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent sales support, customer service and after-sales support. As a Customer Support Executive, you are responsible for handling sales over the phone entirely. You are also responsible for solving questions in regard to the product or service...
-
Customer Support Executive
2 weeks ago
Ernakulam, India Transight Systems Private Limited Full timeTransight System Private Limited is looking for a enthusiastic Female Customer support executive (Fresher). Customer Support Executive Responsibilities: - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Planning the training and standardization of service delivery. - Conducting quality assurance surveys...
-
(Hindi)customer Support Executive
1 week ago
Ernakulam, India Jac and Osh Full timeLooking for a enthusiastic Female Customer support executive(Hindi Speaking) to join our team as soon as possible. Overseeing the customer service process. Troubleshooting customer issues and resolving it. Working alongwith the Sales Team to Coordinate with the clients. Resolving customers technical complaints brought to your attention. Planning the...
-
Customer Support Executive
4 weeks ago
Ernakulam, India, Cochin / Kochi / Ernakulam Aabasoft Full timeJob Description Job Overview Our Customer Service department is looking for a passionate and experienced individual to join us as a Customer Support Executive. Your main goal for this role will be to monitor each employee's work and provide excellent customer satisfaction to the customers. As a Customer Support Executive, you will be responsible for...
-
Customer Support Executive
7 days ago
Ernakulam, India Qaptive Technologies Pvt. Ltd. Full time**Role &Responsibilities** - Identify customers’ needs to resolve queries - Keep track of customer interactions through CRM - Ensure customer satisfaction and provide professional support within allocated time - Maintaining a positive, empathetic, and professional attitude toward customers always - Build sustainable relationships and trust with customer...
-
Customer Support Executive
5 days ago
Ernakulam, India Advenxa Pvt.Ltd Full timeLooking For **Customer Support Exe**. & **Customer Support Specialist. -Hindi** Location**:Kochi.** Salary**:15000/- to 17000/- Per Month** **Requirement** - Qualification : Any Degree - Experience: 0 to 3years experience - **Should have Excellent Fluency in Hindi** **Responsibilities** - Identifying customer needs and helping customers use specific...
-
Customer Support Executive
1 week ago
Ernakulam, India Advenxa Pvt.Ltd Full timeLooking For **Customer Support Exe**. & **Customer Support Specialist.** Location**:Infopark,Kochi.** Salary**:15,500/- to 20,000/- Per Month** **Requirement** - Qualification : Any Degree - Experience: 0 to 3years experience - **Should have Excellent Fluency in English** **Responsibilities** - Identifying customer needs and helping customers use...
-
Customer Support Executive Infopark
7 days ago
Ernakulam, India Aceware FintechServices Pvt Ltd infopark TBC Full timeManaging a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Should be fluent in English ,Hindi,Tamil,Kannada **Salary**: ₹12,000.00 - ₹20,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift Ability...
-
Customer Support Executive
2 days ago
ernakulam district, India GramPro Business Services Pvt. Ltd. Full timeWe are hiring for leading NBFC client based in Kochi. Skills Excellent verbal communication in English,Tamil & Hindi; strong active listening Ability to multitask and manage high call volumes Strong problem‑solving and decision‑making skills Basic computer proficiency Customer‑centric mindset Key Responsibilities Customer Interaction Make outbound...
-
Customer Support Associate
1 week ago
Ernakulam, India Talent Mind Consultancy Full timeWe are hiring Position: Customer Support Associate Location: Ernakulam **Salary**: 15000- 22000 Exp: 4-8 YEARS IN CUSTOMER SERVICE & ONLINE SALES **Job description** - Support to develop business through online or offline (leads conversion). - Adherence service procedures, policies and standards. - Monitor on time delivery of product purchased by online...