Technical Support Specialist

14 hours ago


bikaner, India beBeeTechnical Full time

Job Title: Technical Support SpecialistWe are seeking a highly skilled technical support specialist to join our team. This role will involve providing expert-level support for complex application issues, performance bottlenecks, and data integrity problems.Key Responsibilities:Serve as a subject matter expert for diagnosing and resolving complex application issues, performance bottlenecks, and data integrity problems.Utilize exceptional analytical and diagnostic skills to identify root causes of complex problems.Translate technical findings into clear, concise, and actionable recommendations for stakeholders.Requirements:A minimum of 8 years of working experience in a technical support role, with at least one year of experience implementing applications in the clinical research/trials domain.Proficiency in ITIL frameworks (ITIL Foundation certification is an asset).Demonstrated excellent verbal and written communication skills to effectively collaborate with cross-functional teams.



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