Technical Product Support Professional
4 days ago
Platform Support SpecialistThis is a challenging technical role that requires providing exceptional support to traders navigating our trading analytics platform. The ideal candidate will possess strong product knowledge, troubleshooting skills, and excellent communication abilities.About the RoleProvide fast, clear, and accurate live chat (primary) and email (secondary) support to traders using our platform.Troubleshoot issues related to account setup, imports, and analytics workflows.Identify recurring technical issues and resolve them using strong product knowledge.Maintain and efficiently search through our internal knowledge base.Document findings and curate common questions/answers.Manage multiple concurrent chats with empathy, speed, and accuracy.Requirements2+ years of experience in SaaS or product-based technical support.FinTech or trading-related platform support background.Excellent written English skills.Proven ability to self-learn quickly and handle complex workflows independently.Proficiency with Excel/CSV data handling.Strong troubleshooting and reasoning skills.Hiring ProcessSubmit application form and mandatory recorded answers.Product knowledge test.Interviews.Job offer.We are seeking an experienced Platform Support Specialist who can provide top-notch support to our traders. If you have a passion for problem-solving and enjoy working in a fast-paced environment, we encourage you to apply.
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Oracle Technical Support – SCM Professional
3 days ago
bikaner, India beBeeTechnical Full timeJob OpportunityDuration: 6 Months (Contract)Location: Nationwide, Remote Work Options AvailableMode of work: Remote Full-timeAs an Oracle Technical Support Specialist, you will be responsible for providing expert technical assistance across multiple Supply Chain and Manufacturing modules.Key Requirements:Strong experience in Oracle EBS R12 technical support...
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bikaner, India beBeeOracle Full timeJob Title: Oracle Apex Technical ConsultantAbout the Position:We are seeking a highly skilled technical professional with expertise in Oracle APEX, Oracle Ebiz, and PL/SQL to fill this key role.Developing and maintaining Oracle APEX applicationsProviding technical support for Oracle Ebiz solutionsDesigning and implementing database schema using PL/SQLOur...
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Technical Support Specialist
4 days ago
bikaner, India beBeeCustomer Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team. The ideal candidate will have experience in providing technical and customer support for various products, attending events, updating support materials, and interacting with customers online and in person.Responsibilities: Handle service tickets via email, live chat,...
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Education Support Professional
4 days ago
bikaner, India beBeeAcademic Full timeJob Opportunity:We are seeking a dedicated and detail-oriented professional to join our team as an Academic Support Specialist. The ideal candidate will play a vital role in supporting learners across various programs, ensuring they receive high-quality assessment, guidance, and academic support throughout their studies.Key Responsibilities:Assess and...
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Enterprise Technical Support Specialist
1 day ago
bikaner, India beBeeSupport Full timeTechnical Support Specialist RoleThis role is ideal for individuals who are passionate about delivering exceptional technical support and solving complex problems. As a Technical Support Specialist, you will be the primary point of contact for enterprise customers, providing timely and effective solutions to their technical issues.Key...
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Professional Learning Support Specialist
3 days ago
bikaner, India beBeeProgramCoordinator Full timeAbout the Role We are seeking a highly organized and customer-focused individual to join our team as a Program Coordinator. In this role, you will play a key part in ensuring the smooth operation of our programs, providing support to learners, and coordinating with internal teams. Key Responsibilities Learner Support: You will be the primary point of contact...
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Technical Support Engineer
4 weeks ago
Bikaner, India Mech-Mind Robotics Full timeJob Description:1.Support the sales strategies and customer interaction of the outside sales team. 2.Develop and implement processes between sales and solutions engineering.3.Coordinate and participate in technical demonstrations, presentations and proposals for customers and prospects .4.Provide technical expertise and support to the sales team and...
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bikaner, India beBeeFinancial Full timeJob Overview: We are seeking a highly skilled professional to provide technical support for Oracle Fusion Financials modules. The ideal candidate will have hands-on experience in supporting Oracle Fusion Financials, with a strong understanding of General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), Fixed Assets (FA), Cash Management (CM),...
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Technical Support Specialist
4 days ago
bikaner, India beBeeTechnical Full timeHelp Desk Analyst JobThis is a great opportunity to join our organization as a Help Desk Analyst.About the Role:We are looking for a skilled and experienced individual who can provide top-notch technical assistance to users via phone, email, chat, or ticketing system as first response. The ideal candidate will have excellent communication and customer...
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Support Specialist
2 days ago
bikaner, India beBeeCustomerService Full timeCustomer Service PositionWe are seeking a highly skilled customer service professional to join our team. This role involves providing exceptional customer support, processing orders, and managing service tickets through Zendesk.Main Responsibilities:Respond promptly and effectively to customer inquiries via Zendesk, ensuring timely and accurate...