Global Technical Support Expert

3 days ago


bikaner, India beBeeTechnical Full time

Technical Support Specialist RoleJob Description: We are seeking a skilled technical support specialist to join our global team. As a technical support specialist, you will be responsible for providing top-notch support to clients across various platforms and technologies.Key Responsibilities: Your primary responsibilities will include troubleshooting customer-reported issues related to software, APIs, cloud services, networks, or system access. You will also manage and resolve tickets across platforms such as ServiceNow, JIRA, Zendesk, or Freshdesk.Requirements: To be successful in this role, you will need a minimum of 1-3 years of hands-on experience in technical support, IT support, application support, or related fields. You should have strong troubleshooting skills across software, systems, networks, or cloud environments. Understanding of operating systems, basic networking concepts, and application-level debugging is essential.Benefits: This is a long-term freelance opportunity with stable demand. You will work on global support initiatives with real-time impact and enjoy flexible hours. Additionally, you will have the opportunity to build deep experience across SaaS, cloud, and enterprise systems.



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