On-line Technical Service Expert

5 days ago

bikaner, India beBeePower Full time

Technical Support Specialist RoleWe are seeking a highly skilled professional to provide timely and effective technical support to customers in the Australian market.The successful candidate will work closely with customers to resolve their technical queries and provide updates on customer complaints via a designated system.To excel in this role, you will need excellent English speaking and writing skills, as well as a strong knowledge of electrical and electronic or power electronics, solar inverters product.In addition to providing exceptional customer support, you will also be responsible for conducting periodic product training for customers and in-house engineers.Key Responsibilities:Provide technical support to customers in the Australian marketUpdate customer complaints via designated systemsConduct periodic product training for customers and in-house engineersRequired Skills and QualificationsYou will require:Good knowledge of power electronics, solar inverters, PV module fundamentals, and solar power plantsQualification in Electrical, Electronics-TelecommunicationProfessional English communication skills in speaking and writingPreference for candidates already working or with good experience in handling solar string invertersPreference for candidates who can join within a reasonable timeframe

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