HR Operations Manager – Global Business Services

3 days ago

Bengaluru, Karnataka, India UPL Full time

Job Title: HR Operations Manager – UPL Global Business Services Limited (GBSL)

Location: Pune

Reporting To: GBS Head

UPL GBSL (Global Business Services Limited) is a specialized entity within the UPL ecosystem that provides centralized, standardized, and streamlined business support services across UPL's global operations. It is designed to enhance operational efficiency, reduce costs, and enable UPL's core businesses to focus on strategic growth and innovation.

Role Overview:

The HR Operations Manager – UPL GBS will lead the delivery of scalable, efficient, and employee-centric HR services across UPL's global operations. This role is pivotal in driving transformation through process standardization, and data-driven insights. The manager will collaborate with global teams to ensure seamless service delivery, compliance, and continuous improvement within the GBS framework.

Key Responsibilities:

HR Service Delivery & Operations

  • Manage end-to-end HR operations including onboarding, offboarding, payroll, benefits, and employee lifecycle processes across UPL's global entities.
  • Ensure consistent and high-quality service delivery aligned with defined SLAs and KPIs.
  • Oversee HR helpdesk operations to ensure timely resolution of employee queries.

Process Excellence & Standardization

  • Drive harmonization of HR processes
  • Implement continuous improvement initiatives
  • Champion automation and scalability with platforms like SAP SuccessFactors

Compliance & Governance

  • Ensure compliance with global labor laws, data privacy regulations, and UPL's internal governance standards.
  • Conduct periodic audits and risk assessments to uphold operational integrity and mitigate risks.

Team Leadership & Collaboration

  • Foster a culture of innovation, accountability, and service excellence.
  • Collaborate with HR COEs, regional HR leaders, and business stakeholders to align operational goals with UPL's strategic priorities.

Analytics & Reporting

  • Leverage analytics tools to generate actionable insights on workforce trends, service performance, and employee experience.
  • Deliver dashboards and reports to senior leadership to support data-driven decision-making.

Scaling up & Operational Budget

  • Lead the strategic scaling of GBS operations by expanding service scope, increasing delivery capacity, and enhancing operating models to support UPL's global growth and transformation initiatives.
  • Manage operational budgets and identify opportunities for cost optimization.

Qualifications & Experience:

  • Bachelor's or Master's degree in Human Resources, Business Administration, or related field.
  • 6+ years of progressive HR experience, with at least 3 years in a GBS or shared services environment.
  • Strong expertise in HR systems (SAP SuccessFactors), process automation, and service delivery models.
  • Proven leadership in managing cross-functional, multicultural teams.
  • Excellent communication, stakeholder engagement, and problem-solving skills.

  • Global HR Operations Manager

    3 days ago

    Bengaluru, Karnataka, India beBeeTransformation Full time ₹ 1,80,00,000 - ₹ 2,50,00,000

    Job Role: Human Resources Process ManagerThe primary function of the Human Resources Process Manager is pivotal in driving business transformation through standardized process management and data-driven insights.Key Responsibilities:Oversee end-to-end HR operations, including onboarding, offboarding, payroll, benefits, and employee lifecycle processes across...

  • Global HR Operations Manager

    6 days ago

    Bengaluru, Karnataka, India beBeeCompliance Full time ₹ 2,00,00,000 - ₹ 2,50,00,000

    Job Overview">As a key member of the HR team, you will play a vital role in ensuring seamless employee lifecycle management across multiple countries.">Responsibilities">Key Responsibilities:">Develop and implement end-to-end employee lifecycle management processes to drive operational efficiency and compliance.Collaborate with Finance to oversee global...

  • Global HR Operator

    6 days ago

    Bengaluru, Karnataka, India beBeeGlobalHROperator Full time ₹ 1,00,00,000 - ₹ 1,50,00,000

    Job SummaryAs a seasoned HR expert, you will oversee end-to-end employee lifecycle management across multiple countries to drive operational efficiency and compliance.You will lead global payroll operations, collaborating closely with Finance to ensure timely, accurate, and compliant payroll delivery.Key responsibilities include standardizing and optimizing...

  • Global HR Operations Manager

    6 days ago

    Bengaluru, Karnataka, India beBeeOperations Full time ₹ 60,00,000 - ₹ 90,00,000

    Job Title: Global HR Operations Manager**Job Description:**We are seeking an experienced Global HR Operations Manager to join our team. The successful candidate will be responsible for ensuring the operational excellence of HR services in payroll and benefits administration and HRIS data maintenance.**Key Responsibilities:**Partner with HR colleagues and...

  • Global Business Services Leader

    3 days ago

    Bengaluru, Karnataka, India beBeeOpportunity Full time ₹ 45,00,000 - ₹ 60,00,000

    Job Title: Human Resources Operations ManagerThe Human Resources Operations Manager plays a pivotal role in driving business transformation by streamlining processes, leveraging data-driven insights, and fostering collaboration across global teams to ensure seamless service delivery.This position is responsible for managing end-to-end HR operations,...

  • Global HR Operations Professional

    1 week ago

    Bengaluru, Karnataka, India beBeeHRGeneralist Full time ₹ 20,00,000 - ₹ 25,00,000

    Job OverviewWe are seeking a highly skilled professional to support our global HR operations. The ideal candidate will have experience in HR Shared Services or HR Operations and be proficient in Workday, Oracle HRMS, and ServiceNow Pro.About the Role:Provide end-to-end support for global HR transactions.Manage and resolve employee requests and queries via...

  • Global HR Operations Leader

    2 weeks ago

    Bengaluru, Karnataka, India beBeeHR Full time ₹ 9,00,000 - ₹ 12,00,000

    Lead HRC Specialist Job DescriptionPurpose:We are seeking an accomplished HR Operations Lead to manage and optimize our HR shared services function. This role is critical in ensuring the efficient delivery of HR services across multiple regions, focusing on operational excellence, process standardization, and exceptional employee experience.Your CareerThis...

  • Global HR Operations Specialist

    2 weeks ago

    Bengaluru, Karnataka, India beBeeCompliance Full time ₹ 9,00,000 - ₹ 12,00,000

    Global HR Operations SpecialistThis role is responsible for providing primary support to employees and managers across regions, addressing a wide range of HR-related queries. The ideal candidate will have experience in global shared service delivery environments and be able to work independently with minimal supervision.Key Responsibilities:Provide...

  • Global HR Operations Expert

    1 week ago

    Bengaluru, Karnataka, India beBeeHROperations Full time ₹ 15,00,000 - ₹ 24,90,000

    Job DescriptionWe are seeking a highly skilled and experienced Global HR Operations Expert to join our team. As a key member of our People Operations team, you will play a crucial role in ensuring the operational excellence of HR services across Asia Pacific.Key Responsibilities:Partner with HR colleagues and business leaders to implement key HR initiatives...

  • Manager, HR Operations

    6 days ago

    Bengaluru, Karnataka, India Palo Alto Networks Full time ₹ 15,00,000 - ₹ 20,00,000 per year

    Company DescriptionOur Mission Who We AreJob DescriptionYour Impact: QualificationsYour Experience:Bachelor's degree in Human Resources Management, Business Administration, or a related field. Master's degree preferred. 8 years of progressive experience in HR Operations, Shared Services, or a similar role, with at least 4 years in a leadership capacity. ...