Assistant Manager

2 weeks ago

delhi, India Emeritus Full time
About Emeritus:
Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world. It does this by collaborating with more than 50 top-tier universities across the United States, Europe, Latin America, Southeast Asia, India and China.
Emeritus’ short courses, degree programs, professional certificates, and senior executive programs help individuals learn new skills and transform their lives, companies and organizations. Its unique model of state-of-the-art technology, curriculum innovation, and hands-on instruction from senior faculty, mentors and coaches has educated more than 250,000 individuals across 80+ countries.
Founded in 2015, Emeritus, part of Eruditus Group, has more than 2,000 employees globally and offices in Mumbai, New Delhi, Shanghai, Singapore, Palo Alto, Mexico City, New York, Boston, London, and Dubai. Following its $650 million Series E funding round in August 2021, the Company is valued at $3.2 billion, and is backed by Accel, SoftBank Vision Fund 2, the Chan Zuckerberg Initiative, Leeds Illuminate, Prosus Ventures, Sequoia Capital India, and Bertelsmann.
Job Description:
The role involves collaborating with various teams to create and execute effective CRM email campaigns. This includes content creation, technical setup, testing, and launch. The individual will be responsible for managing content files, coordinating with stakeholders, and ensuring quality standards. Additionally, they will ideate and create innovative email campaigns, including dynamic content and multi-channel campaigns. The role also requires performing QA on technical assets and maintaining consistent SOPs to improve efficiency.
Key Responsibilities:
Campaign Execution & Coordination
- Work in partnership with the growth team, HTML team, creative team, to create content and to meet objectives for all CRM campaigns- Execute email campaigns with a heavy emphasis on content quality, testing protocol, and technical execution. (UAT and Gmail landing test, journey set up and repeat journeys)- Coordinate email campaign execution from set up to launch with various stakeholders, including email execution, program marketing and growth marketing
Content Management & Quality Assurance
- Manage the content files with the HTML team including process management, version control and quality management- Ideate and create email campaigns and experiments with dynamic content along with SMS and WhatsApp. (multi-channel campaigns)- Perform QA on technical/automation collaterals (all kinds of DE's) including rendering across browsers, ESPs, and devices
Process Improvement & Standardization
- Maintaining consistent and standardized SOPs across the lines of business and proactively work with teammates to improve processes and work methods for greater efficiency
Skills & Qualifications:
- Bachelor's degree in marketing, engineering, business, or a related field- 4+ years of content marketing experience for Consumer Brands- Experience with marketing automation and CRM tools (e.g., SFMC, HubSpot, Zoho, Pardot)- Strong project management skills and ability to handle multiple projects simultaneously- Excellent written and verbal communication skills- Proficient in content development processes- Strong understanding of brand guidelines and messaging- Ability to work collaboratively with cross-functional teams- Strong analytical skills and data-driven approach- Self-motivated and results-oriented- Experience in stakeholder management- Creative thinker with a passion for storytelling
Emeritus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
In press:
- emeritus harvard business school: Edtech unicorn Emeritus story now a Harvard Business School case study - The Economic Times (indiatimes.com)

  • Virtual Assistant

    4 weeks ago

    Delhi, Delhi, India Wing Assistant Full time

    We are looking for a General Virtual Assistant to join our team at Wing Assistant.Job Summary:We are seeking a highly organized and detail-oriented Virtual Assistant to provide administrative support to our team. The successful candidate will be responsible for a variety of tasks, including data entry, research, and communication.Key Responsibilities:Provide...

  • Personal Assistant

    1 month ago

    Delhi, Delhi, India Wing Assistant Full time

    Job Title: Personal AssistantWe are seeking a highly skilled and organized Personal Assistant to join our team at Wing Assistant. As a key member of our operations team, you will be responsible for providing administrative support to our team members and ensuring the smooth operation of our business.Key Responsibilities:Store and organize documents and files...

  • Executive Assistant

    6 months ago

    Delhi, Delhi, India Wing Assistant Full time

    **Executive Assistant (Remote)** Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot. And we’re looking for an Executive Assistant to start immediately! **Duties and Responsibilities...

  • Personal Assistant

    6 months ago

    Delhi, Delhi, India Wing Assistant Full time

    **Personal Assistant (Remote)** Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot. And we’re looking for a Personal Assistant to start immediately! **Duties and Responsibilities...

  • Social Media Assistant

    6 months ago

    Delhi, Delhi, India Wing Assistant Full time

    **Social Media Assistant (Remote)** Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot. And we’re looking for a Social Media Assistant to start immediately! **Duties and...

  • Executive Assistant

    4 weeks ago

    Delhi, Delhi, India Wing Assistant Full time

    Job Title: Executive Assistant - Operations SupportAbout the Role:We are seeking an experienced Executive Assistant to join our team at Wing Assistant. As an Executive Assistant, you will be responsible for providing administrative support to our leadership team, ensuring the smooth operation of our business. Your primary focus will be on creating and...

  • Virtual Team Assistant

    4 weeks ago

    Delhi, Delhi, India Wing Assistant Full time

    We are looking for a skilled General Virtual Assistant to join our team at Wing. As a key member of our operations team, you will play a vital role in ensuring the smooth day-to-day functioning of our business.Key ResponsibilitiesManage and maintain accurate and up-to-date records and filesPerform data entry tasks, including preparing lead lists, meeting...

  • Wing Assistant | Social Media Marketing Specialist | delhi

    1 week ago

    delhi, India Wing Assistant Full time

    Company Description Wing provides small businesses, startups, execs, and enterprises with top-tier remote talent for recurring tasks like Social Media Management, Executive Assistance, Data Entry, and Sales Calling. We offer an affordable solution to delegate excess work and focus on growing your business effectively. Role Description This is a full-time...

  • Wing Assistant | Social Media Marketing Specialist | delhi

    1 week ago

    delhi, India Wing Assistant Full time

    Company DescriptionWing provides small businesses, startups, execs, and enterprises with top-tier remote talent for recurring tasks like Social Media Management, Executive Assistance, Data Entry, and Sales Calling. We offer an affordable solution to delegate excess work and focus on growing your business effectively.Role DescriptionThis is a full-time remote...

  • Wing Assistant Technical Support Specialist

    4 weeks ago

    Delhi, Delhi, India Wing Assistant Full time

    At Wing Assistant, we are on a mission to redefine the future of work for companies worldwide. We are looking for a skilled Technical Support Representative to join our team and help us achieve our goals.Job SummaryThis is a remote job opportunity for a Technical Support Representative to work with our team in India. The successful candidate will be...

  • E-Commerce Operations Manager

    4 weeks ago

    Delhi, Delhi, India Wing Assistant Full time

    E-Commerce Specialist Job DescriptionAbout Wing AssistantWing Assistant is on a mission to redefine the future of work for companies worldwide. We aim to be the one-stop shop for companies looking to build world-class teams and place their operations on autopilot.Job SummaryWe are seeking an E-Commerce Specialist to join our team. The successful candidate...

  • E-Commerce Operations Manager

    3 weeks ago

    Delhi, Delhi, India Wing Assistant Full time

    We are looking for a skilled E-Commerce Specialist to join our team at Wing. As an E-Commerce Specialist, you will be responsible for managing the overall operation of our website and maintaining a seamless user experience.Duties and Responsibilities:Manage the overall operation of the website, including user experience.Respond to customer inquiries and...

  • Digital Marketing Specialist

    2 weeks ago

    Delhi, India Wing Assistant Full time

    Company DescriptionWing Assistant provides businesses of all sizes with access to top remote talent for various tasks such as Social Media Management, Executive Assistance, Data Entry, and Sales Calling. Wing is a reliable and cost-effective partner that allows you to focus on growing your business while handling repetitive tasks efficiently.Role...

  • Digital Marketing Specialist

    2 weeks ago

    delhi, India Wing Assistant Full time

    Company Description Wing Assistant provides businesses of all sizes with access to top remote talent for various tasks such as Social Media Management, Executive Assistance, Data Entry, and Sales Calling. Wing is a reliable and cost-effective partner that allows you to focus on growing your business while handling repetitive tasks efficiently. Role...

  • Digital Marketing Specialist

    2 weeks ago

    delhi, India Wing Assistant Full time

    Company DescriptionWing Assistant provides businesses of all sizes with access to top remote talent for various tasks such as Social Media Management, Executive Assistance, Data Entry, and Sales Calling. Wing is a reliable and cost-effective partner that allows you to focus on growing your business while handling repetitive tasks efficiently.Role...

  • Administrative Support Professional

    3 days ago

    Delhi, Delhi, India Wing Assistant Full time

    Job SummaryWe are seeking an experienced and highly organized Administrative Support Professional to join our team at Wing Assistant. This role is ideal for individuals who possess excellent communication skills, a strong work ethic, and the ability to prioritize tasks effectively.About UsAt Wing Assistant, we are dedicated to redefining the future of work...

  • E-Commerce Specialist

    4 weeks ago

    Delhi, Delhi, India Wing Assistant Full time

    We are looking for a highly skilled E-Commerce Specialist to join our team at Wing Assistant. The successful candidate will be responsible for managing the overall operation of our website, ensuring a seamless user experience for our customers.The E-Commerce Specialist will also be responsible for responding to customer inquiries and concerns, providing...

  • Social Media Marketing Specialist

    1 week ago

    Delhi, India Wing Assistant Full time

    Company DescriptionWing provides small businesses, startups, execs, and enterprises with top-tier remote talent for recurring tasks like Social Media Management, Executive Assistance, Data Entry, and Sales Calling. We offer an affordable solution to delegate excess work and focus on growing your business effectively.Role DescriptionThis is a full-time remote...

  • Social media marketing specialist

    6 days ago

    Delhi, India Wing Assistant Full time

    Company DescriptionWing provides small businesses, startups, execs, and enterprises with top-tier remote talent for recurring tasks like Social Media Management, Executive Assistance, Data Entry, and Sales Calling. We offer an affordable solution to delegate excess work and focus on growing your business effectively.Role DescriptionThis is a full-time remote...

  • Customer Service Representative Position

    4 weeks ago

    Delhi, Delhi, India Wing Assistant Full time

    We are seeking a skilled Customer Service Representative to join our team at Wing Assistant.This is a remote job opportunity that requires excellent communication skills, both written and verbal, as well as a strong ability to manage inbound and outbound calls, resolve customer concerns effectively, and build sustainable relationships with customer...