Customer Service Advocate

7 days ago


remote, India beBeeSupport Full time

Seeking a customer support specialist to deliver exceptional service in Nepali and English. Key responsibilities include:Responding to customer inquiries via calls, chats, and emailsAnalyzing customer needs and providing accurate solutionsDocumenting interactions in CRM tools and following standard proceduresCollaborating with internal teams to resolve complex issuesMaintaining service quality, response time, and customer satisfaction metricsThis role requires strong communication, active listening, and problem-solving skills. Ability to work remotely with minimal supervision is essential.



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