Customer Service

6 days ago


Remote, India Compliance Mentorz Inc Full time

Requirements:

- Decent Command over English [Both written and verbal]
- Quick learning capability
- Prior Night shift experience
- At least 1 year customer support experience.
- Adaptable and Helping attitude towards the organization
- MUST BE FUN TO WORK WITH, WE LIKE HAPPY FACES
- Basic understanding of Computers and Google Drive

Responsibilities Customer Service Responsibilities list:

- Manage large amounts of incoming phone calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid, and complete information by using the right methods/tools
- Meet personal/customer service team call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts, and file documents
- Follow communication procedures, guidelines, and policies
- Take the extra mile to engage customers

**Requirements**:

- Proven customer support experience or experience as a Client Service Representative
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- High school diploma

**Job Types**: Full-time, Regular / Permanent

Schedule:

- Night shift

COVID-19 considerations:
Yes


  • Customer Service

    5 days ago


    Remote, India NARITH BUSSINES SERVICE Full time

    Urgent Hiring for Customer Service Advisor (Outbound) blended Process Must have experience in BPO Customer Service Minimum 3-4 years Note : if you have Excellent Verbal and Communication skill English Required in English Salary Max Salary Max 10 LPA Work from home Rotational Shift If interested in the above mentioned Opening kindly contact on the below...

  • Salesman

    2 weeks ago


    Remote, India Customer Service and Call Centres Full time

    Only a fortunate and select group of 10 individuals will have the privilege to become Exclusive Digital Associates, making this an opportunity you won't want to miss Our Company based in the UK is a forward-thinking company that specializes in digital or physical products. We are looking for individuals who are enthusiastic and eager to join our team as...


  • Remote, India TYTLY INFOTECH PVT LTD Full time

    **Customer Service Executive** We are looking for a dynamic **Customer Service Executive** to join our growing team at **TYTLY INFOTECH PVT LTD**, an innovative IT services and support company. In this role, you’ll be responsible for providing excellent customer service, resolving IT-related queries, and ensuring customer satisfaction. If you’re...


  • Remote, India NETRTECH SOLUTIONS LLP Full time

    **Job description** - **Note: Ability to temporarily relocate (up to 3 months) to Ahmedabad, Gujarat for training. Once done, they would be returning to a remote work environment.** **Customer Service Representative Job Description**: We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process...


  • Remote, India BBC Global ServicesSnapscale Full time

    Urgently Hiring for Customer Service Executive for Voice Process **Requirements**: 1. Excellent Communication in English and Bengali Mandatory 2. Experience working in Customer Service Profile 3. Experience working in Medical Customer service profile Monday to Friday Working Shifting timing from - 7 PM to 4 PM Salary as per...


  • Remote, India 2digitinnovations.com Full time

    We are seeking a highly motivated and customer-oriented Assistant to join our dynamic team. This role is pivotal in providing exceptional customer service and operational support through telephone calls, live chat on our website, and management of our cleaning teams. You'll play a crucial role in ensuring the smooth operation of our services, embodying the...


  • Remote, India Haddow group Full time

    **Job description** **Key Responsibilities**: - **Issue Resolution**: Troubleshoot and resolve customer complaints, escalating complex issues to higher management when necessary. - **Feedback Management**: Actively request, track, and respond to customer feedback, ensuring we achieve high ratings and positive reviews across all platforms. - **Order...


  • Remote, India Vocally Full time

    At Zappy, we support innovation by discovering faster, better, and more productive ways to conduct business. We are a startup factory! And are on a mission to fundamentally add value to the business community by creating tech-driven alternatives that improve their operations. We build start-ups that help businesses solve existing constraints and address the...


  • Remote, India Vocally Full time

    Vocally, a start-up based out of Vancouver, Canada is on a mission to democratize voice processes in the SMB segment. Realizing the pace at which technology is growing and its vast impact on different sectors of the economy, the founder Souren Khetcho was struck with an idea to use voice automation for businesses. The startup began its journey mid of 2019,...


  • Remote, India beBeeCustomerService Full time ₹ 3,00,000 - ₹ 6,00,000

    Job Title: Customer Service RepresentativeThis role is ideal for individuals who are passionate about delivering exceptional customer experiences.We seek a skilled and professional Customer Service Representative to join our team. As a key member of our customer support unit, you will be responsible for providing top-notch assistance to our customers via...