Enterprise Operations Specialist

7 days ago

bangalore, India Raytheon Technologies Full time

Unspecified

Raytheon Technologies

Raytheon Technologies Corporation is an aerospace and defence company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises four industry-leading businesses – Collins Aerospace Systems, Pratt & Whitney, Raytheon Intelligence & Space and Raytheon Missiles & Defense. Its 195,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Waltham, Massachusetts.

Job Description

Support Raytheon’s Global Digital Workplace Operations team in maintaining a hygienic and well-performing estate of PCs (~200K). Primary focus areas include: Cybersecurity – ensuring operating system and key above-OS software are patched and configured by cybersecurity policy. Proactively address software obsolescence. User Experience – remediation of issues negatively impacting PC performance, such as long boot times, slow compute performance and application crashes. Savings – proactive technical and communication campaigns to reduce the number of tickets raised, and to improve user productivity.

Job responsibilities include

Collaborate with the larger Digital Workplace Operations team around hygiene campaign and execution strategy. Develop and test scripted and manual solutions to apply remedies, including, but not limited to:Windows 10 operating system major updatesOS patching & configurationSoftware removalSoftware upgrades, updates and configurationSTIG (Secure Technical Implementation Guide) compliance Solution testing on all relevant PC models and OS level variation Deploy and monitor solutions in accordance with the rollout strategy Troubleshoot issues on individual PCs Collaborate with the data and process team toDevelop data sets that support bulk automation routinesIdentify cases for “false positive” hygiene issuesDefine data elements that can be obtained to assist in troubleshooting

Experience/Qualifications

5+ years of relevant experience ITIL certification, and Microsoft certifications within the Desktop Engineering areas Support for Windows-based Software such as MS Office 365, Windows 10, MAC OS, and other standard software 3+ Years of scripting automated deployments
Proven experience in an operations management role and data analysis.
• Experience in creating and managing reports and dashboards through Power BI, MS Excel, and Endpoint technological tools like Tanium.
• Experience in Creating PowerPoint Presentations
• Gather, maintain, and manage accurate and up-to-date datasets related to operational performance.
• Ensure data integrity and consistency across platforms and databases.
• Perform data reconciliation to resolve discrepancies and ensure alignment across systems
• Build visual dashboards and share insights with the team and stakeholders
• Developing Statement of Work Procedures SOP based on organizational requirements.
• Excellent communication skills, with the ability to clearly present data insights to technical and non-technical stakeholders.
• Strong ability to analyze and interpret complex datasets and translate them into actionable insights.
• Preparation of Meeting minutes for internal and external business, and functional review calls. 
• Involvement in Service Now tickets quality review for better operational excellence & improvements.

Certifications

Any of the following certifications, in good standing, considered an advantage:

ITIL Windows OS Tanium PowerBI Data analysis

Education:

Bachelor’s degree or relevant technical training in Information Systems Management, Computer Science, Cybersecurity, Information Assurance or a related field desired.

Location:

Bangalore

  • Screening Specialist

    3 days ago

    bangalore, India Randstad Enterprise Full time

    Randstad Enterprise supports some of the world's most renowned brands to build their talent acquisition and management models that not only meet their business needs today but also in the future. We offer solutions in Europe, Middle East and Africa (EMEA) region, Asia Pacific (APAC) region as well as in North America (NAM) region. This results in a digital...

  • Enterprise Sales Specialist

    2 weeks ago

    Bangalore City, India Groval Selectia Full time

    Company DescriptionMNC in digital transformation specializing in analytics solutions across verticals, focusing on e-commerce and retail analytics, needs dynamic sales specialists. People with an established network of CIOs, CTOs, and delivery heads from e-commerce and SaaS retail would be preferred. About 5 to 10 years of experience in analytics solution...

  • Screening Specialist

    3 days ago

    bangalore, India Randstad Enterprise Full time

    Randstad Enterprise supports some of the world's most renowned brands to build their talent acquisition and management models that not only meet their business needs today but also in the future. We offer solutions in Europe, Middle East and Africa (EMEA) region, Asia Pacific (APAC) region as well as in North America (NAM) region. This results in a digital...

  • Enterprise Sales Specialist

    3 weeks ago

    bangalore, India Halcyon Knights Full time

    A multinational Digital Solutions firm that has been helping businesses for more than 20 years is looking for a Enterprise Sales Specialist (Manager) to be based in their Bengaluru, Karnataka India Office.Having worked for top fashion and consumer goods companies and retailers, My client is an IT and industry professional with a love for consumer goods and...

  • Enterprise Sales Specialist

    3 weeks ago

    Bangalore City, India Halcyon Knights Full time

    A multinational Digital Solutions firm that has been helping businesses for more than 20 years is looking for a Enterprise Sales Specialist (Manager) to be based in their Bengaluru, Karnataka India Office.Having worked for top fashion and consumer goods companies and retailers, My client is an IT and industry professional with a love for consumer goods and...

  • Candidate Screener

    2 days ago

    bangalore, India Randstad Enterprise Full time

    Randstad Enterprise is hiring Learn about Randstad Enterprise Specialist - Candidate Screener Location: Bengaluru, India Workplace: Remote/Hybrid Employment Type: Full Time Hours: 12:00 PM IST to 9:00 PM IST - Monday through Friday. No weekends. Experience: 1 - 4 years experience in a corporate environment. Proficient in English about team As a...

  • Enterprise Sales Specialist

    3 days ago

    bangalore, India Locuz Full time

    Job Title: Business Manager - Enterprise (Hunting & Farming Role) Job Location: Bangalore Day Shift & 5 days a week Experience: 8+ years Relevant Experience: 4+ Years Selling Experience: IT Infra Solutions, Core Data Center, Networking, HPC, Data & AI. RESPONSIBILITIES Manage the sales team (Enterprise) of Bangalore to deliver profitable growth. Manage key...

  • Candidate Screener

    4 days ago

    bangalore, India Randstad Enterprise Full time

    Randstad Enterprise is hiring Learn about Randstad EnterpriseSpecialist - Candidate ScreenerLocation: Bengaluru, IndiaWorkplace: Remote/HybridEmployment Type: Full TimeHours: 12:00 PM IST to 9:00 PM IST - Monday through Friday. No weekends.Experience: 1 - 4 years experience in a corporate environment. Proficient in Englishabout teamAs a Specialist -...

  • Talent Delivery Manager

    3 days ago

    bangalore, India Randstad Enterprise Full time

    Job Title: Talent Delivery Manager Location: Hyderabad/Bangalore Experience: 6-9 years in BPO Operations Role Overview: Randstad Enterprise is seeking a Talent Delivery Manager with extensive experience in BPO operations . In this role, you will lead a team of 25-30 people and ensure top-tier talent delivery for our clients. This position requires...

  • Talent Delivery Manager

    3 weeks ago

    bangalore, India Randstad Enterprise Full time

    Job Title: Talent Delivery ManagerLocation: Hyderabad/BangaloreExperience: 6-9 years in BPO OperationsRole Overview: Randstad Enterprise is seeking a Talent Delivery Manager with extensive experience in BPO operations . In this role, you will lead a team of 25-30 people and ensure top-tier talent delivery for our clients. This position requires...

  • Integration Quality Specialist

    1 month ago

    Bangalore, India SAP Full time

     We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...

  • Integration Quality Specialist

    2 weeks ago

    bangalore, India SAP Full time

     We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...

  • Enterprise Sales Specialist

    3 days ago

    bangalore, India Locuz Full time

    Job Title: Business Manager - Enterprise (Hunting & Farming Role) Job Location: Bangalore Day Shift & 5 days a week Experience: 8+ years Relevant Experience: 4+ Years Selling Experience: IT Infra Solutions, Core Data Center, Networking, HPC, Data & AI. RESPONSIBILITIES Manage the sales team (Enterprise) of Bangalore to deliver profitable growth....

  • Operational Specialist

    3 weeks ago

    bangalore, India Talasha Full time

    Talasha has been mandated to hire an Operations Specialist for a growing startup that is India’s first holistic and intersectional mobile application that helps people recognize, prevent, cope with, and recuperate from all mental health issuesResponsibilities- Oversee daily operational activities to ensure efficiency and alignment with company...

  • Enterprise Sales Specialist

    5 days ago

    bangalore, India Locuz Full time

    Job Title: Business Manager - Enterprise (Hunting & Farming Role)Job Location: Bangalore Day Shift & 5 days a week Experience: 8+ years Relevant Experience: 4+ Years Selling Experience: IT Infra Solutions, Core Data Center, Networking, HPC, Data & AI. RESPONSIBILITIESManage the sales team (Enterprise) of Bangalore to deliver profitable growth.Manage key...

  • Enterprise Sales Specialist

    2 days ago

    Bangalore City, India Locuz Full time

    Job Title: Business Manager - Enterprise (Hunting & Farming Role)Job Location: Bangalore Day Shift & 5 days a week Experience: 8+ years Relevant Experience: 4+ Years Selling Experience: IT Infra Solutions, Core Data Center, Networking, HPC, Data & AI. RESPONSIBILITIESManage the sales team (Enterprise) of Bangalore to deliver profitable growth.Manage key...

  • Talent Delivery Manager

    4 days ago

    bangalore, India Randstad Enterprise Full time

    Job Title: Talent Delivery ManagerLocation: Hyderabad/BangaloreExperience: 6-9 years in BPO OperationsRole Overview: Randstad Enterprise is seeking a Talent Delivery Manager with extensive experience in BPO operations. In this role, you will lead a team of 25-30 people and ensure top-tier talent delivery for our clients. This position requires managing a...

  • Operational Specialist

    3 weeks ago

    Bangalore City, India Talasha Full time

    Talasha has been mandated to hire an Operations Specialist for a growing startup that is India’s first holistic and intersectional mobile application that helps people recognize, prevent, cope with, and recuperate from all mental health issues Responsibilities Oversee daily operational activities to ensure efficiency and alignment with company objectives....

  • Chief Architect

    5 days ago

    bangalore, India Enterprise Blueprints Full time

    Chief Architect - Enterprise Blueprints (Part of Bain & Company) Enterprise Blueprints ( ) a boutique IT architecture consultancy formed by Architects focused on Architecture. Our passion for architecture has driven our growth over 15 years and led to an acquisition by Bain & Company at the beginning of 2023 retaining our culture and collaboration whilst...

  • Operations Specialist I

    6 days ago

    bangalore, India Novo Nordisk AS Full time

    Department: Global IT Operations (GITO) GBS Are you an experienced IT professional with expertise in managing and maintaining IT Infrastructure? Are you ready to take on a challenging role in a global pharmaceutical company? We are looking for Operational Specialist I to join our team in Novo Nordisk. If you have a strong technical background, excellent...