Help Desk Support

**First-Level Support**: - Diagnose and resolve basic hardware, software, and network issues according to established guidelines and procedures. - Escalate more complex problems to higher-level support tiers or appropriate teams, ensuring accurate documentation of issues. **Issue Tracking & Documentation**: - Create clear and concise incident tickets,...

Engineer/diploma holder with required certification with minimum experience at L2 level in reputable organizations employed directly or through an infrastructure management vendor. (Freshers are also welcome) - Able to handle International Inbound Calls(US/UK/Australia) - Excellent analytical, time management, and problem-solving skills. - Excellent verbal...

Axtria – An Overview: Axtria is a global provider of cloud software and data analytics to the Life Sciences industry. We help Life Sciences companies transform the product commercialization journey to drive sales growth and improve healthcare outcomes for patients. We are acutely aware that our work impacts millions of patients and lead passionately to...

Axtria – An Overview:Axtria is a global provider of cloud software and data analytics to the Life Sciences industry. We help Life Sciences companies transform the product commercialization journey to drive sales growth and improve healthcare outcomes for patients. We are acutely aware that our work impacts millions of patients and lead passionately to...

Job description - Troubleshoot and resolve various hardware and software issues - Assist in the movement and set up of hardware - Assist with software set-up and configuration, and desktop hardware. - Assist customers with Windows OS and Mac OS. - Exceptional customer service skills with the demonstrated ability to build long-term relationships. -...

JLL supports the Whole You, personally and professionally. **You will also be responsible for**: Cooperate, coordinate and communicate with other departments to ensure good customer experience and taking customer feedback, after every service request/ complaint and sharing the feedback points with the team for improvement of services. Maintaining a...

Perform remote troubleshooting through diagnostic techniques and pertinent questions - Determine the best solution based on the issue and details provided by customers - Walk the customer through the problem-solving process - Direct unresolved issues to the next level of support personnel - Provide accurate information on IT products or services - Record...

Roles and Responsibilities - Client Request and bug tracker maintain - Provide online training to our client regarding our software operation - Back up restoration - Bug analysis and provide solution to our client - Databases storage monitoring. - Mail or telephonic communication regarding any query received from the client side - Various module...

Role DescriptionWe are seeking a Technical Support Executive – VOIP Telecommunication to join our team and contribute to our telecommunications infrastructure. The ideal candidate will possess exceptional English communication skills, both verbal and written. The role involves providing technical support, troubleshooting, and maintaining telecommunications...

Role DescriptionWe are seeking a Technical Support Executive – VOIP Telecommunication to join our team and contribute to our telecommunications infrastructure. The ideal candidate will possess exceptional English communication skills, both verbal and written. The role involves providing technical support, troubleshooting, and maintaining telecommunications...

Role Description We are seeking a Technical Support Executive – VOIP Telecommunication to join our team and contribute to our telecommunications infrastructure. The ideal candidate will possess exceptional English communication skills, both verbal and written. The role involves providing technical support, troubleshooting, and maintaining...

Helpdesk Support Executive 1. Minimum qualification is **Graduation **in any discipline. 2. Should have good communication skills, and should be able to speak, read, and write in English / Hindi. 3. Should be able to communicate confidently and politely with users 4. **Experience of at least one year in a call center.** 6. Management and resolve customer...

**Job Information**: Work Experience 3-5 years Industry IT Services City Noida State/Province Uttar Pradesh Zip/Postal Code 201301 - Job Discription: - The role will involve providing Service desk for the A2P SMS platform, both in response to client support issues that have- - As a Service desk agent, you will be required to perform basic...

**Job Title: Front Desk Executive** **Company**:THERAKids Noida** **About Us**:THERAKids Noida is a leading child development center dedicated to the comprehensive care and development of children with special needs. We provide a range of therapeutic services and support to help these children reach their full potential. We are seeking a dynamic Front...

Required SkillsGood oral and written communication skillsTeam management skillsSolid technical background with an ability to give instructions to a non-technical audienceExcellent written and verbal communication skillsIT-related degreeAt least 5 years of proven work experience in IT support functionResponsibilitiesRespond to help desk tickets, telephone...

Required SkillsGood oral and written communication skillsTeam management skillsSolid technical background with an ability to give instructions to a non-technical audienceExcellent written and verbal communication skillsIT-related degreeAt least 5 years of proven work experience in IT support functionResponsibilitiesRespond to help desk tickets, telephone...

Required Skills Good oral and written communication skills Team management skills Solid technical background with an ability to give instructions to a non-technical audience Excellent written and verbal communication skills IT-related degree At least 5 years of proven work experience in IT support function Responsibilities Respond to help desk tickets,...

**Who We Are** Escalent is an award-winning data analytics and advisory firm that helps clients understand human and market behaviors to navigate disruption. As catalysts of progress for more than 40 years, our strategies guide the world’s leading brands. We accelerate growth by creating a seamless flow between primary, secondary, syndicated, and internal...

**Job Title: Front Desk Executive - Child Development Center** **Company**: THERAKids Noida **Location**: Noida, India **About Us**:THERAKids Noida is a leading child development center dedicated to the comprehensive care and development of children with special needs. We provide a range of therapeutic services and support to help these children reach...

HELP DESK General Purpose Main Job **Responsibilities**: - Meeting and greeting clients. - Booking meetings. - Arranging couriers. - Keeping the reception area tidy. - Answering and forwarding phone calls. - Screening phone calls. - Sorting and distributing post - Education, Qualifications and Experience - Bachelors degree preferred - knowledge and...