Help Desk Technician

1 month ago


Noida Sector, India Tata Consultancy Services Full time

We are Hiring for the position of SERVICE DESK L1 ; Location: Noida Work mode: WFOExperience : 4 to 8 YearsJob Description:ResponsibilitiesServing as the first point of contact for customers seeking technical assistance over the phone Chat or email.Performing remote troubleshooting through diagnostic techniques and pertinent questionsWalk the customer through the problem-solving process.Direct unresolved issues to the next level of support personnelProvide accurate information on IT products or services.Respond to email messages for customers seeking help.Record events and problems and their resolution in logsFollow-up and update customer status and informationPass on any feedback or suggestions from customers to the appropriate internal team.Identify and suggest possible improvements to procedures.Install, modify, and repair computer hardware and software.Determining the best solution based on the issue and details provided by customers.


  • Help desk technician

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    Noida Sector 12, India Tata Consultancy Services Full time

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  • Help Desk Technician

    1 month ago


    Noida, India Tata Consultancy Services Full time

    We are Hiring for the position of SERVICE DESK L1 ; Location: Noida Work mode: WFO Experience : 4 to 8 Years Job Description: Responsibilities Serving as the first point of contact for customers seeking technical assistance over the phone Chat or email. Performing remote troubleshooting through diagnostic techniques and pertinent questions Walk the...

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    Noida, Uttar Pradesh, India FLY Consulting Services Full time

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  • Help Desk Technician

    1 month ago


    Noida, India Tata Consultancy Services Full time

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  • Help Desk Technician

    1 month ago


    Noida, India Tata Consultancy Services Full time

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    4 weeks ago


    noida, India Tata Consultancy Services Full time

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  • Help Desk Technician

    1 month ago


    Noida, India Tata Consultancy Services Full time

    We are Hiring for the position of SERVICE DESK L1 ; Location: Noida Work mode: WFO Experience : 4 to 8 Years Job Description: Responsibilities Serving as the first point of contact for customers seeking technical assistance over the phone Chat or email. Performing remote troubleshooting through diagnostic techniques and pertinent questions Walk the...

  • Help Desk Technician

    1 month ago


    noida, India Tata Consultancy Services Full time

    We are Hiring for the position of SERVICE DESK L1 ;Location: Noida Work mode: WFOExperience : 4 to 8 YearsJob Description:ResponsibilitiesServing as the first point of contact for customers seeking technical assistance over the phone Chat or email.Performing remote troubleshooting through diagnostic techniques and pertinent questionsWalk the customer through...


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  • Service desk

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    Noida, India Tata Consultancy Services Full time

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    1 month ago


    Noida, India Tata Consultancy Services Full time

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    1 month ago


    Noida, India Tata Consultancy Services Full time

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    1 month ago


    noida, India Tata Consultancy Services Full time

    Role - Service Desk Location - Delhi NCR , Noida Experience - 2 to 8 yrs Preferred Immediate Joiners JD 2-3 years of experience as a Help Desk Technician or other customer support role Good understanding of computer systems, mobile devices, and other tech products. Strong problem-solving abilities with Ability to diagnose and resolve basic technical issues....

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    5 months ago


    Noida, India Xetech Pvt Ltd Full time

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    Noida, India Tata Consultancy Services Full time

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    4 weeks ago


    noida, India Tata Consultancy Services Full time

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    noida, India Cognex Corporation Full time

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