Help Desk Technician
1 month ago
We are Hiring for the position of SERVICE DESK L1 ; Location: Noida Work mode: WFOExperience : 4 to 8 YearsJob Description:ResponsibilitiesServing as the first point of contact for customers seeking technical assistance over the phone Chat or email.Performing remote troubleshooting through diagnostic techniques and pertinent questionsWalk the customer through the problem-solving process.Direct unresolved issues to the next level of support personnelProvide accurate information on IT products or services.Respond to email messages for customers seeking help.Record events and problems and their resolution in logsFollow-up and update customer status and informationPass on any feedback or suggestions from customers to the appropriate internal team.Identify and suggest possible improvements to procedures.Install, modify, and repair computer hardware and software.Determining the best solution based on the issue and details provided by customers.
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Help desk technician
1 month ago
Noida Sector 12, India Tata Consultancy Services Full timeWe are Hiring for the position of SERVICE DESK L1 ; Location: Noida Work mode: WFOExperience : 4 to 8 Years Job Description: Responsibilities Serving as the first point of contact for customers seeking technical assistance over the phone Chat or email. Performing remote troubleshooting through diagnostic techniques and pertinent questions Walk the customer...
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Help Desk Technician
1 month ago
Noida, India Tata Consultancy Services Full timeWe are Hiring for the position of SERVICE DESK L1 ; Location: Noida Work mode: WFO Experience : 4 to 8 Years Job Description: Responsibilities Serving as the first point of contact for customers seeking technical assistance over the phone Chat or email. Performing remote troubleshooting through diagnostic techniques and pertinent questions Walk the...
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Help Desk Specialist
1 month ago
Noida, Uttar Pradesh, India FLY Consulting Services Full timeJob Opportunity: Service Desk RoleWe are seeking a skilled Service Desk Representative to join our team at FLY Consulting Services.Role: Service DeskEligibility: Any graduateCTC: 3,00,000 to 6,00,000Location: NoidaWork Schedule: 5 days a weekLeave: 2 week offRequirements:Excellent English communication skillsFresher's and experience are eligibleImmediate...
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Help Desk Technician
1 month ago
Noida, India Tata Consultancy Services Full timeWe are Hiring for the position of SERVICE DESK L1 ;Location: Noida Work mode: WFOExperience : 4 to 8 YearsJob Description:Responsibilities- Serving as the first point of contact for customers seeking technical assistance over the phone Chat or email.- Performing remote troubleshooting through diagnostic techniques and pertinent questions- Walk the customer...
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Help Desk Technician
1 month ago
Noida, India Tata Consultancy Services Full timeWe are Hiring for the position of SERVICE DESK L1 ;Location: Noida Work mode: WFOExperience : 4 to 8 YearsJob Description:ResponsibilitiesServing as the first point of contact for customers seeking technical assistance over the phone Chat or email.Performing remote troubleshooting through diagnostic techniques and pertinent questionsWalk the customer through...
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Help Desk Technician
4 weeks ago
noida, India Tata Consultancy Services Full timeWe are Hiring for the position of SERVICE DESK L1 ; Location: Noida Work mode: WFO Experience : 4 to 8 Years Job Description: Responsibilities Serving as the first point of contact for customers seeking technical assistance over the phone Chat or email. Performing remote troubleshooting through diagnostic techniques and pertinent questions Walk the...
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Help Desk Technician
1 month ago
Noida, India Tata Consultancy Services Full timeWe are Hiring for the position of SERVICE DESK L1 ; Location: Noida Work mode: WFO Experience : 4 to 8 Years Job Description: Responsibilities Serving as the first point of contact for customers seeking technical assistance over the phone Chat or email. Performing remote troubleshooting through diagnostic techniques and pertinent questions Walk the...
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Help Desk Technician
1 month ago
noida, India Tata Consultancy Services Full timeWe are Hiring for the position of SERVICE DESK L1 ;Location: Noida Work mode: WFOExperience : 4 to 8 YearsJob Description:ResponsibilitiesServing as the first point of contact for customers seeking technical assistance over the phone Chat or email.Performing remote troubleshooting through diagnostic techniques and pertinent questionsWalk the customer through...
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IT Service Desk Technician Ii
6 months ago
Noida, India BorderlessMind Full time**Position Title**: IT Service Desk Technician II **Department**: Information Technology **Reports to**: Manager, Service Desk **Location**: Remote Position Narrative (Overview) - As the IT Service Desk Technician II, you will provide expertise in Information Technology to all employees. You will be responsible for resolving IT support requests as well...
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IT Help Desk Support Specialist
3 weeks ago
Noida, Uttar Pradesh, India exl Full timeJob Summary:We are seeking a highly motivated and organized IT Help Desk Support Specialist to join our team at EXL. The successful candidate will be responsible for providing exceptional support to our customers, troubleshooting technical issues, and maintaining accurate records of all problem reports.About the Role:This is an exciting opportunity for an...
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Service desk
1 month ago
Noida, India Tata Consultancy Services Full timeRole - Service DeskLocation - Delhi NCR , NoidaExperience - 2 to 8 yrsPreferred Immediate JoinersJD2-3 years of experience as a Help Desk Technician or other customer support roleGood understanding of computer systems, mobile devices, and other tech products.Strong problem-solving abilities with Ability to diagnose and resolve basic technical issues.Strong...
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Service Desk
1 month ago
Noida, India Tata Consultancy Services Full timeRole - Service DeskLocation - Delhi NCR , NoidaExperience - 2 to 8 yrsPreferred Immediate JoinersJD- 2-3 years of experience as a Help Desk Technician or other customer support role- Good understanding of computer systems, mobile devices, and other tech products.- Strong problem-solving abilities with Ability to diagnose and resolve basic technical issues.-...
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Help Desk Professional
1 week ago
Noida, Uttar Pradesh, India Grassroots Full timeWe are seeking a skilled Help Desk Professional to join our team at Grassroots Solutions & Services Pvt. Ltd.Key Responsibilities:Contact clients via phone and email to resolve technical issuesAnalyze customer complaints and provide effective solutionsMaintain accurate records of client interactionsRequirements:Bachelor's degree in Computer Science or...
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Service Desk
1 month ago
Noida, India Tata Consultancy Services Full timeRole - Service Desk Location - Delhi NCR , Noida Experience - 2 to 8 yrs Preferred Immediate Joiners JD 2-3 years of experience as a Help Desk Technician or other customer support role Good understanding of computer systems, mobile devices, and other tech products. Strong problem-solving abilities with Ability to diagnose and resolve basic technical issues....
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Service Desk
1 month ago
noida, India Tata Consultancy Services Full timeRole - Service Desk Location - Delhi NCR , Noida Experience - 2 to 8 yrs Preferred Immediate Joiners JD 2-3 years of experience as a Help Desk Technician or other customer support role Good understanding of computer systems, mobile devices, and other tech products. Strong problem-solving abilities with Ability to diagnose and resolve basic technical issues....
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Help Desk Support
5 months ago
Noida, India Xetech Pvt Ltd Full time**First-Level Support**: - Diagnose and resolve basic hardware, software, and network issues according to established guidelines and procedures. - Escalate more complex problems to higher-level support tiers or appropriate teams, ensuring accurate documentation of issues. **Issue Tracking & Documentation**: - Create clear and concise incident tickets,...
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Service Desk Support Specialist
4 weeks ago
Noida, Uttar Pradesh, India Tata Consultancy Services Full timeRole - Service DeskLocation - NCR , NoidaExperience - 2 to 8 yrsKey Requirements2-3 years of experience as a Help Desk Technician or other customer support roleGood understanding of computer systems, mobile devices, and other tech products.Problem-Solving AbilitiesStrong problem-solving abilities with Ability to diagnose and resolve basic technical...
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Service desk agent
4 weeks ago
Noida, India Tata Consultancy Services Full timeService Desk Agent Skill Set: · 2-3 years of experience as a Help Desk Technician or other customer support role · Good understanding of computer systems, mobile devices, and other tech products. · Strong problem-solving abilities with Ability to diagnose and resolve basic technical issues. · Strong oral and written communication skills, with the...
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Service Desk Agent
4 weeks ago
noida, India Tata Consultancy Services Full timeService Desk AgentSkill Set:· 2-3 years of experience as a Help Desk Technician or other customer support role· Good understanding of computer systems, mobile devices, and other tech products.· Strong problem-solving abilities with Ability to diagnose and resolve basic technical issues.· Strong oral and written communication skills, with the ability to...
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IT Support Technician
2 months ago
noida, India Cognex Corporation Full timePosition: IT Support Technician Working location: NoidaSupport region: EuropeEssential Functions:Provides Help Desk first point of contactsupport for Cognex users by fielding basic, routine requests via Zendesk, phone, and walk-ins.Conducts basic troubleshooting and diagnosis of hardware and software issues.Ensures requests are either resolved or escalated...