Nepali Help Desk Coordinator

2 weeks ago


vellore, India beBeeSupport Full time

Nepali Customer Support SpecialistThis role involves delivering high-quality assistance to customers.Key Responsibilities:Respond to customer queries via calls, chats, and emailsAnalyze customer needs and offer accurate solutionsDocument interactions in CRM tools and follow standard proceduresCollaborate with internal teams to resolve complex issuesMaintain service quality, response time, and customer satisfaction metricsSkills and Qualifications:Exceptional command of Nepali and EnglishStrong communication, active listening, and problem-solving skillsAbility to work remotely with minimal supervisionBasic computer literacyPrevious customer support experience is a plus but not required


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