Help Desk Specialist

2 weeks ago

vellore, India beBeeCustomerSupport Full time

Key responsibilities for this role include handling customer inquiries, processing orders and managing service tickets through a help desk system.Provide timely and accurate responses to customer queries via phone, email or in person.Review technical documents to process customer orders with high accuracy.Enter order details into the system and maintain data integrity.Prepare reports and customer updates as required.This position requires strong technical understanding, effective communication skills and the ability to work independently. The ideal candidate has 3-5 years of customer service experience and proficiency in MS Office 365, Adobe Acrobat and Visio software.Our team offers a collaborative and supportive work environment where you can grow professionally. If you are a detail-oriented individual with excellent problem-solving skills, we encourage you to apply for this challenging role.In addition to your technical skills, you will have the opportunity to develop your leadership skills and take on additional responsibilities as you progress in your career.

  • Technical Support Specialist

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    vellore, India beBeeHelpDesk Full time

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    vellore, India beBeeSupport Full time

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    vellore, India beBeeCustomer Full time

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    vellore, India beBeeEngagement Full time

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    vellore, India beBeeGuidance Full time

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    vellore, India beBeeCybersecurity Full time

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    vellore, India beBeeTechnical Full time

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    vellore, India beBeeMacAdmin Full time

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    vellore, India beBeeInfrastructure Full time

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    vellore, India beBeeDataEnrichment Full time

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