Customer Relationship Management Senior Executive
2 days ago
Role ObjectiveA key objective of this position is to manage and optimize Customer Relationship Management (CRM) systems and associated applications to ensure smooth business operations and enhance user adoption across global teams. The role involves coordinating with field staff, ensuring accurate reporting, supporting expense management processes, and driving CRM-related initiatives and training for continuous improvement and system efficiency.Desired Candidate Profile- Graduate / Postgraduate in Business Administration, Information Technology, or a related field.- 4–7 years of experience in CRM administration, user support, or sales operations.- Working knowledge of Salesforce CRM and Zoho Expenses (or similar platforms).- Excellent proficiency in MS Office (Excel, PowerPoint, Word).- Strong communication skills with fluency in English and Hindi.- Ability to coordinate effectively with global teams and manage cross-functional tasks.- Detail-oriented with a structured approach to problem-solving and implementation.Roles & Responsibilities- Manage day-to-day CRM operations, including user management, query resolution, and data maintenance.- Coordinate with field staff regarding CRM-related issues, reporting, and expense submissions.- Oversee the implementation and adoption of Salesforce CRM and Zoho Expenses modules.- Conduct user training sessions, demos, and refreshers for global sales teams on new functionalities and enhancements.- Facilitate quarterly assessments for Salesforce CRM users to evaluate understanding and usage.- Support UAT (User Acceptance Testing) and lead project go-live for new CRM and expense modules.- Configure and manage policies and workflows on Zoho Expenses, including team activation and deactivation.- Provide day-to-day operational support for CRM and expense management portals.- Collaborate with IT and Sales Operations teams to enhance system functionality and user experience.Functional Skills Required- Strong understanding of CRM systems (preferably Salesforce).- Hands-on experience with Zoho Expenses and related policy configuration.- Data analysis, dashboard creation, and reporting skills.- Project coordination for CRM enhancements and rollouts.- Excellent computer proficiency and attention to accuracy in data management.Behavioral Skills Required- Strong interpersonal and coordination skills.- Excellent verbal and written communication abilities.- Analytical mindset with a proactive problem-solving approach.- Ability to multitask and manage priorities under deadlines.- Team-oriented attitude with a commitment to continuous learning and improvement.Team Size to be Handled:Individual contributor role, reporting to the AGM – Global MIS & Systems.Important Links:Website: https://biotechhealthcare.com/LinkedIn: https://www.linkedin.com/company/biotechhealthcare/Instagram: Biotech Vision CareBiotech is an Equal Opportunity Organization promoting diversity while ensuring no discrimination on any ground, including gender, race, religion, age, sexual orientation, disability, etc.
-
Customer Relationship Executive
5 days ago
Rajkot, Gujarat, India Studio Graphite Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCompany DescriptionAt Studio Graphite, we believe design is about more than just aesthetics; it's about connection. With over 10 years of experience, we've helped countless brands tell their stories in ways that resonate with people. Our work is driven by the belief that great design can create meaningful relationships. We listen, understand, and collaborate...
-
Senior Customer Relationship Manager
3 days ago
rajkot, India beBeeCRM Full timeCustomer Relationship Management LeadThis leadership role entails overseeing and optimizing customer relationship management systems, along with associated applications. The position involves coordinating with field staff to ensure accurate reporting, supporting expense management processes, and driving CRM-related initiatives and training.Manage daily CRM...
-
Senior Relationship Manager
5 days ago
Rajkot, Gujarat, India Hdfc Securities Full time ₹ 4,00,000 - ₹ 12,00,000 per yearSenior Relationship Manager- Rajkot Experience required: 5 Years +Job Description:Execution of trade orders on behalf of clients.Building relationships with clients & educating them about Investments.Specialized Activities:Buying and selling of securities or derivatives, UDR on NSE /BSE /IIBX terminal.Advising to client as per our research and sell any...
-
Operation And Customer Relationship Executive
2 weeks ago
Rajkot, Gujarat, India Lakshya Placement Pvt Ltd Full time ₹ 4,00,000 - ₹ 8,00,000 per yearCompany DescriptionLakshya Placement Pvt Ltd serves as a vital bridge between employers and job seekers, delivering tailored placement support that aligns with both skills and aspirations. The company is dedicated to providing excellent human resource solutions, ensuring both businesses and candidates achieve their goals. As a trusted partner, Lakshya...
-
customer relationship and review executive
2 days ago
Rajkot, Gujarat, India Agribegri Trade Link Pvt Ltd Full time ₹ 1,80,000 - ₹ 3,00,000 per yearJob Title: Customer Relationship & Review Management ExecutiveLocation: Rajkot, Gujarat (On-site)Salary: Depends on interview performance)Company: AgriBegri Trade Link Pvt. Ltd.About Us: (incorporated in 2016) is India's leading AgriTech e-commerce platform for agricultural inputs such as Seeds, Fertilizers, Pesticides, Plant Growth Regulators, Irrigation...
-
Customer Relationship Executive
6 days ago
Rajkot, Gujarat, India NS Global Corporation Full timeprofile : costumer relationship executive skill : good skill, data management, strong customer service and relationship building abilities. basic computer literacy and CRM knowledge , PROACTIVE PROBLEM SOLVING AND CONFLICT RESOLUTION SKILL Pay: ₹20,000.00 - ₹30,000.00 per month Schedule: - Day shift Supplemental Pay: - Performance bonus Work...
-
Customer Relationship Management Manager
2 weeks ago
Rajkot, India SpeedBirdServices - Medical Billing Company Full timeJob Title: Customer Relationship Manager (CRM) – Medical Billing)Department: Client Relations / OperationsLocation: Nehru Nagar, Ahmedabad, Gujarat.Shift: Multiple Shifts AvailableReports To: Manager / Operations HeadSummary:We are looking for a Customer Relationship Manager to build and maintain strong relationships with our clients in the medical billing...
-
Relationship Manager
2 weeks ago
Ahmedabad, Rajkot, India Policybazaar Full time ₹ 8,00,000 - ₹ 12,00,000 per yearRole & responsibilities Job Title: Relationship Manager / Senior Relationship ManagerDepartment: Sales Agency Channel (Health Insurance)Employment Type: Hybrid (Field Sales/ Office)Industry: InsuranceApply Now Email your CV to: , Multiple Locations - Ahmedabad, RajkotJob Summary: We are actively seeking energetic and performance-driven Relationship Managers...
-
Relationship Manager
2 weeks ago
Rajkot, Gujarat, India Kotak Mahindra Bank Full time ₹ 9,00,000 - ₹ 12,00,000 per yearElite Relationship Manager-Household-BRANCH BANKING-Relationship ManagementRelationship Manager - Branch Banking JOB ROLE:Develops new and expands existing High Net worth Customer relationships for liabilities by sourcing customers. Sources new bank customers through external individual efforts and acquisition channel. Cross sells bank products to...
-
Rajkot, Gujarat, India Kotak Mahindra Bank Full time ₹ 5,00,000 - ₹ 20,00,000 per yearDescriptionWe are seeking a highly motivated and experienced Elite Relationship Manager to manage and grow relationships with High Net Worth (HNW) clients. This role involves acquiring new clients, deepening existing relationships, and offering tailored banking solutions across liabilities and commercial assets. The ideal candidate will have a strong...
