Rising HR India Network | Customer Success Executive

6 days ago

chennai, India Rising HR India Network Full time

Company : A Leading Engineering Technologies Firm

Position: Customer Success Executive                                                                                             Job Location : Chennai

Company Profile :  An Authorized Channel Partner of Ingersoll Rand for the range of Pumps, Power Tools Lifting and Material Handling Systems. The company has won confidence of more than 300+ Large and Mid size enterprises clients in Manufacturing and Process Industries over the last decade through our focus and commitment to excel in Manufacturing and Maintenance Support to customers. We have been awarded as the ‘Preferred Platinum Partner’ for our dedication and commitment towards Sales and Support of Ingersoll Rand Products.

Job Roles and Responsibilities: 

·      Mapping Prospect Accounts among OEMs/Tier I/ Tier II category Mid to Large enterprises in Manufacturing and Industrial verticals.

·      Identifying Key Influencers/Decision Makers , establishing and maintaining professional business relationships in mapped Accounts.

·      Generate leads through Network and Digital mode of connects.

·      Understand the customer requirements and problem statements and effectively articulate the value proposition to demonstrate products and solutions.

·      Submit winnable proposals, negotiate deals and terms with prospects, while also addressing their concerns.

·      Keeping up with trends and competitors to identify areas for improvement or recommend new products. 

·       Respond to customer queries and objections on time, in consultation with management and Principal (IR).

·       Adhere to company’s periodical reporting and review requirements.

Job Requirements:

Qualification : Engineering or Diploma in Mechanical / Mechatronics / Electrical /Industrial and Production Engineering, Diploma in Tool / Manufacturing Engineering from NTTF in First Class.

Experience : 3-5 Years of Sales / Business Development experience in handling Automotive and Tier I & II companies in Manufacturing , Engineering and Industrial verticals.

Essential Skills :

·       Basic knowledge of Tools and equipments application in manufacturing environments.

·       Ability to provide technical support to customers on right Power Tools product selection, application guidance, and troubleshooting running issues.

·        Products and Solutions sales exposure to Production and Assembly lines in Manufacturing and Industrial verticals.

Personal skills :

·       Well groomed, self-motivated and enthusiastic youngster.

·       Passionate to learn, adopt, apply the learnings in Job for his growth.

·       Decent level of verbal and written communication in English.

Language Proficiency : Tamil and medium level in English and/or Hindi. 



Regards

Kalpana Jain



Employment Type

Full-time

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