Application Specialist

Job SummaryIf you are an Application Specialist professional Emerson has an exciting role for you We are looking for Application Specialist - Application Customer Service to work with our Liquid Management Solutions Team This role will work independently and as a part of a team to build and enforce project specific standards augment and improve solutions benchmark individual and application performance metrics as well as estimate level of effort for initiatives in Liquid Management Solutions suite of products a total software solution for liquid hydrocarbon logistics In This Role Your Responsibilities Will Be Handle Customer support request and fix the issues in the work you re doing of our products for the Oil and Gas industry Managing existing implementations and conducting internal R D initiatives Excellent analytical skills for fix customers requests issues Deep dedication to quality self-improvement and team-oriented development Review technical design specifications Participate in functional regression and performance testing Issue triage and tracking Coordinate between teams of technical resources and business stakeholders and have a thorough understanding of the technologies systems and processes that will be used in achieving project objectives Place emphasis on executing on time on budget and with high customer satisfaction Gather and document client business processes and requirements Make recommendations and changes in order to improve and support business activities Interact with different client groups to provide technical support Assist teams with the planning and design of business processes and systems Excellent knowledge of company s business procedures and objectives Demonstrate superior collaboration and problem solving skills Organization good judgment communication skills analytical skills excellent written and verbal communication and decision-making skills Write user documentation as needed Organize and perform client training sessions formal and informal Who You Are You are ready to act on challenges You can Identify and seizes new opportunities You are persisting in accomplishing objectives despite obstacles and setbacks You gave a track record of exceeding goals successfully You push yourself and helps others achieve results For This Role You Will Need Minimum 3 to 10 years experience in software development BA BS degree in Business Engineering Computer Science or technical equivalent 2 years of C development experience plus at least 1 year with ASP NET Exposure to development of Windows Services WCF services or WEB API Basics in AZURE Cloud computing is a plus Understanding of the Microsoft NET Framework Development experience with HTML CSS JavaScript jQuery XML JSON and or other programming languages and tools Exposure to MVC WPF Entity Framework JavaScript Frameworks Java J2EE or log4net is a plus Development and administration experience in SQL Server 2012 or later Understanding of TSQL stored procedure design and database performance optimization table indexing query optimization etc Additionally experience with Oracle and or other relational database management systems is a plus Experience with NoSQL databases like MongoDB is also a plus Knowledge of administering and configuring Windows Internet Information Services IIS Experience with Windows MSMQ Active Directory ADAM ADLDS LDAP is a plus Experience with Business Intelligence and report designing tools such as Crystal Reports and or Microsoft SSRS Experience with developing custom interfaces between software solutions using one or more of the following is desirable Web API Web Services Microsoft SSIS OLEDB XML PIDEX CSV or Excel Exposure to SCADA OSI PI and other historians is a plus Preferred Qualifications that Set You Apart Experience with project lifecycles from requirements to support transition Good communication presentation and collaboration skills Attention to detail and exemplary organizational skills Oil Gas experience Visio and Access experience a plus Intermediate to Expert in MS office Good balance of technical knowledge and eye for business to help the team capture evaluate analyze and deliver on business needs Experience with new product development and release cycles in a Professional Services Technology Solutions environment a plus as is experience with distributed and overseas teams Must willing to work on night shifts rotation shift system Our Offer to You By joining Emerson you will be given the opportunity to make a difference through the work you do Emerson s compensation and benefits programs are designed to be competitive within the industry and local labor markets We also offer a comprehensive medical and insurance coverage to meet the needs of our employees We are committed to creating a global workplace that supports diversity equity and embraces inclusion We welcome foreign nationals to join us through our Work Authorization Sponsorship We attract develop and retain exceptional people in an inclusive environment where all employees can reach their greatest potential We are dedicated to the ongoing development of our employees because we know that it is critical to our success as a global company We have established our Remote Work Policy for eligible roles to promote Work-Life Balance through a hybrid work set up where our team members can take advantage of working both from home and at the office Safety is paramount to us and we are relentless in our pursuit to provide a Safe Working Environment across our global network and facilities Through our benefits development opportunities and an inclusive and safe work environment we aim to create an organization our people are proud to represent Our Commitment to Diversity Equity InclusionAt Emerson we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts that inspires innovation and brings the best solutions to our customers This philosophy is fundamental to living our company s values and our responsibility to leave the world in a better place Learn more about our Culture Values and about Diversity Equity Inclusion at Emerson If you have a disability and are having difficulty accessing or using this website to apply for a position please contact idisability administrator emerson com About Us Our Commitment to Our PeopleAt Emerson we are motivated by a spirit of collaboration that helps our diverse multicultural teams across the world drive innovation that makes the world healthier safer smarter and more sustainable And we want you to join us in our bold aspiration We have built an engaged community of inquisitive dedicated people who thrive knowing they are welcomed trusted celebrated and empowered to solve the world s most complex problems - for our customers our communities and the planet You ll contribute to this vital work while further developing your skills through our award-winning employee development programs We are a proud corporate citizen in every city where we operate and are committed to our people our communities and the world at large We take this responsibility seriously and strive to make a positive impact through every endeavor At Emerson you ll see firsthand that our people are at the center of everything we do So let s go Let s think differently Learn collaborate and grow Seek opportunity Push boundaries Be empowered to make things better Speed up to break through Let s go together Accessibility Assistance or AccommodationIf you have a disability and are having difficulty accessing or using this website to apply for a position please contact Emerson is a global leader in automation technology and software Through our deep domain expertise and legacy of flawless execution Emerson helps customers in critical industries like life sciences energy power and renewables chemical and advanced factory automation operate more sustainably while improving productivity energy security and reliability With global operations and a comprehensive portfolio of software and technology we are helping companies implement digital transformation to measurably improve their operations conserve valuable resources and enhance their safety We offer equitable opportunities celebrate diversity and embrace challenges with confidence that together we can make an impact across a broad spectrum of countries and industries Whether you re an established professional looking for a career change an undergraduate student exploring possibilities or a recent graduate with an advanced degree you ll find your chance to make a difference with Emerson Join our team - let s go No calls or agencies please