Oracle HCM Application Configuration Specialist

We are seeking a skilled and experienced professional to join our team as an Oracle Fusion HCM Cloud Applications Implementation and Support Specialist. The ideal candidate will have a strong background in maintaining and supporting Oracle Fusion HCM Cloud Applications, with a specific focus on Oracle HCM Benefits.

Who you are:

You possess excellent business & application knowledge in the Oracle HCM domain. You have proven experience in BAU support and continuous improvement lifecycle.

What Youll Own:

• Configuration/development of solutions developed as per business requirements.
• Analyze and resolve production issues as per SLA.
• Working directly with HCM product owner to plan & prioritize backlog.
• Working with HCM module leads and cross-functional leads to understand the requirements and deliver.
• Ensuring efficiency in daily standups / refinements / retrospectives.
• Maintain configuration workbooks and documentations as relevant.
• Able to prioritize the workload and deliver as per deadline.
• Support/guide junior resources in resolving tickets and managing new CI requirements.
• Collaborates and communicates with relevant domain BPOs, BPEs, KBUs, and EUs.

Role accountabilities:

Collaboration:

• Collaborates with Product Owners, Oracle Operation & Optimization colleagues and 3rd parties to ensure that deployed solutions will meet business needs.
• Collaborates with wider Oracle Operation & Optimization team to ensure consistency and standards followed for documentation and approach.

Applications Support & Maintenance:

• Member of Oracle Operation & Optimization Domain team implementing solutions to address business priorities with a focus on improved EU experience, functionality, and efficiency.
• Demonstrates business process knowledge and relevant Oracle domain configuration knowledge to efficiently deliver on Oracle solutions.
• Works with Arcadis 3rd party vendors in assessing & validating proposed solutions and /or creates proposed solutions to address incidents/problems.
• Participates in Oracle Quarterly Update process working with the Test Manager and KBUs to prepare and execute effective test scripts.
• Joins Oracle support sessions to understand Oracle product development and thereby improve business efficiency.
• Proactively assesses the technical landscape and ensures processes/integrations are optimally configured.

Applications Enhancement & Continuous Improvement:

• Collaborates with Product Owners, Business Process Owners, Business Process Experts, and Oracle Operation & Optimization teams to deliver CI projects in relevant Oracle domain portfolio. Works on configuration changes as assigned.
• Contributes to POCs and functional design workshops with POs and/or Functional Solution Managers as assigned.
• Prepares documentation of configuration changes for CI projects, including deployment guides and/or KBAs for knowledge transfer to vendors and GSD as assigned.
• Participates in technical solution development, documentation, and technical testing to ensure that solutions follow best design practices.

Key Shared Accountabilities:

• Partnership with other OEA Lanes, Teams, and OOO Domains to exceed business expectations.
• Oracle functional solution decisions with OOO Lane.
• Oracle Quarterly Update testing with OOO Test Manager and KBUs.
• Oracle SOP and training materials for business.

The ideal candidate should:

• Strong knowledge of end-to-end HR business processes and the ability to resolve issues quickly and convert business requirements into system solutions.
• Experience in HCM fast formulas, HDLs, HCM Extracts.
• Experience with Azure Dev/Ops.
• Experience in the HCM domain with the ability to assess impact of change.
• Ability to work on Continuous Improvement & business projects when needed.
• Ability to review & challenge proposed solution designs.
• Excellent communication skills.
• Ability to work in a fast-moving environment with Global stakeholders.
• Knowledge of Oracle integration Cloud / SQL / OTBI / BI Publisher advantageous.
• Experience in stakeholder management is advantageous.

Required Qualifications:

• Has 5+ years of experience in Oracle HCM Cloud Benefits.
• Specialist knowledge in one or more of these modules (Compensation, Core-HCM, Absence Management, Time and Labor, Goals & Performance and HR Helpdesk).
• Configuration experience in benefits (Ex: Benefit structure, Rates/ Coverages, Eligibility, Enrolment & life events).
• Experience in executing changes associated with Annual enrolments (preferably for US and Canada).
• Collaborate with stakeholders from the business on a frequent basis in requirements discovery, refinement, documentation and implementation.
• Active Participation during quarterly update cycles in the review, impact assessment and implementation of new features.
• Good level of understanding in the benefits integrations with benefit vendors and payroll systems.

Preferred Qualifications:

• Fast formula experience in building and debugging benefits fast formulas.
• Experience in BI/ OTBI reporting.
• Experience in building and maintaining HCM extracts.
• Experience in data loads using spreadsheet loader and HCM Data Loader.
• Understanding of project delivery using agile methodology.
• Oracle certifications are preferred.