
Senior Training Manager
2 days ago
- Seeks client's approval for new test modules before their roll out on the floor. Seeks client's sign-off for updated training material.
- Drive Performance metrics and ensure all targets are met at daily, weekly & monthly levels
- Proactive & excellent on meeting on time client defined SLAs
- Daily, Weekly, Monthly level Governance
- Operational Excellence:
- Designs training & test modules based on needs. Maintains regular correspondence with the clients to clarify process updates and percolates it to Operations. Resolves issues pertaining to process knowledge with clients.
- Ensures that Quality, CSAT, Resolution scores for the batch meets the defined norms within the first month of production.
- Conducts interviews & coordinates with HR for recruiting trainers / trainees Ensure 100% adherence on client driven SOP & BEST T&D compliance Prepare Trainers through TTT/ Platform skills certification
- Liaises with Central MIS / Admin dept / HR / Payroll for training resource availability
- Coordinates with all stakeholders to ensure New Hire training process runs effectively Prepare and attend all business / client reviews & work on the action plans to improve business performance
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Senior Training Manager
1 week ago
Mumbai, Maharashtra, India TP Full timeJob Title: Sr Manager – Process Training (US & UK Banking) Location: Mumbai Department: Training & Development Reports To: Senior Director About the Role: We are seeking a highly capable Manager – Process Training to lead training initiatives for multiple BFSI (Banking, Financial Services, and Insurance) accounts within a call center environment....
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Soft Skills Training
3 weeks ago
Mumbai, Maharashtra, India Disha Skill Training Services Full timeDear All We have urgent opening for Soft skill Trainer for Automobile company 2 years or above experience Location-Kurla west JD- Responsibilities Conduct needs assessments to identify training requirements Develop and implement training programs focused on soft skills Create training materials including presentations handouts and manuals...
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Rathi - Senior Manager - Training & Development
4 weeks ago
Mumbai, Maharashtra, India Anand Rathi Group Full timeAbout the RoleWe are seeking a dynamic and experienced Training & Development Manager to join our team. This role is responsible for identifying training needs, designing learning solutions, and delivering high-impact training programs focusing on financial products, behavioral development, and performance enhancement to strengthen employee capabilities and...
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Training Manager
4 weeks ago
Mumbai, Maharashtra, India Lodha Group Full timeJob DescriptionThe Hospitality & Property Management Trainer is responsible for designing, implementing, and facilitating training programs tailored to employees in the hospitality and property management sectors. This role aims to equip staff with the necessary skills, knowledge, and expertise to excel in guest services, property management, customer...
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Training Manager
4 days ago
Mumbai, Maharashtra, India Ajanta Pharma Ltd Full timePosition Title: Dy. Training Manager / Training Manager – Pharma Department: Learning & Development / Training Location: Mumbai Reports to: Training- Head Role Overview: The Training Manager (Pharma) is responsible for designing, developing, and delivering training programs to enhance the knowledge, skills, and performance of sales, marketing, and medical...
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Training Manager
6 hours ago
Mumbai, Maharashtra, India Ajanta Pharma Ltd Full timePosition Title: Dy. Training Manager / Training Manager – PharmaDepartment: Learning & Development / TrainingLocation: MumbaiReports to: Training- HeadRole Overview:The Training Manager (Pharma) is responsible for designing, developing, and delivering training programs to enhance the knowledge, skills, and performance of sales, marketing, and medical...
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Senior Training and Development Manager
2 weeks ago
Mumbai, Maharashtra, India Anand Rathi Share and Stock Brokers Ltd Full timeJob descriptionPrimary Job Responsibilities:Analyze Training Needs:Conduct comprehensive assessments to identify training needs across various departments.Utilize surveys, interviews, and performance data to determine skill gaps and areas for improvement.Create Training Plans:Develop strategic training plans tailored to meet the identified needs of...
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Junior/ Senior Training Executive
3 weeks ago
Mumbai, Maharashtra, India Dc Consultants Full timeJob DescriptionWe are seeking a Junior/ Senior Training Executive to deliver product and process training for new hires and existing employees across various locations. You will be responsible for developing engaging training content, managing training data, and conducting evaluations. This role requires a professional with a minimum of 2 years of experience...
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Training Manager
4 weeks ago
Mumbai, Maharashtra, India Amazon Full timeAt Amazon, our mission is to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. We are looking for a dynamic, organized self-starter to join our Learning department as a Last Mile...
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Manager- Corporate Training Partnerships
3 weeks ago
Mumbai, Maharashtra, India Boston Institute of Analytics Full timeJob DescriptionJob Title: Manager Corporate Training Partnerships (MNC & Enterprise Sales)Job Description:We are seeking an experienced and results-driven Senior Manager Corporate Training & Enterprise Partnerships to drive B2B sales and forge strategic partnerships with MNCs and large enterprises. The ideal candidate has a strong background in corporate...