Senior Manager

Job Description Ready to shape the future of work At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of, Senior Manager, Business Risk Assessment and Support In this role, you will play a key part in supporting Business and In-country Compliance teams by ensuring adherence to regulatory requirements and internal compliance standards across multiple jurisdictions. You will manage compliance-related activities by following established processes, collaborating with Compliance Officers and business stakeholders, and providing expert guidance on compliance and regulatory matters. This role also involves contributing to governance activities, risk assessments, process improvements, and supporting transformation initiatives aimed at elevating the compliance function within the organization Responsibilities .Execute Country Compliance teams%27 defined processes for critical compliance activities such as regulatory reporting, preparing committee papers, and reviewing business requests to ensure timely and accurate compliance. .Act as a liaison between Country Compliance Officers and Business stakeholders to facilitate smooth communication, clarify compliance queries, and provide actionable compliance advice tailored to business needs. .Interpret and respond to a wide range of compliance and regulatory queries raised by Business and Country Compliance Officers, ensuring consistent and practical compliance guidance. .Participate in governance activities including managing and investigating Data Breach Incidents, processing KYC (Know Your Customer) extension requests, and handling Communication Surveillance cases, ensuring compliance with internal policies and external regulations. .Support the Standard Chartered Bank CFCR (Compliance, Financial Crime, and Conduct Risk) teams by driving standardization and transformation initiatives aimed at modernizing and streamlining compliance functions to align with the Function of the Future vision. .Conduct detailed Risk Assessments, Process Reviews, and Control Testing to identify gaps, assess control effectiveness, and recommend risk mitigation measures. .Collaborate with Managed Services Advisory teams and other compliance functions to assist in delivering comprehensive regulatory and compliance support across multiple countries. .Handle additional compliance-related responsibilities as required to support operational risk management and maintain regulatory compliance across the financial institution. Qualifications we seek in you Minimum Qualifications .Proven experience working in Banking Operational Risk, Compliance, or Internal Audit functions, demonstrating a solid understanding of risk management and regulatory compliance frameworks. .Strong knowledge of banking products, operational processes, and the regulatory environment affecting the banking sector. .Ability to interpret complex regulatory requirements and translate them into effective business practices. .Strong organizational skills with the ability to manage multiple priorities and deliver results in a fast-paced, dynamic environment. Preferred Qualifications/Skills .Prior experience or knowledge of banking regulations such as AML (Anti-Money Laundering), KYC, Conduct Risk, or Financial Crime prevention is highly valuable. .Familiarity with Compliance, Financial Crime, or Conduct Risk Management frameworks and best practices. .Excellent communication skills for engaging with diverse stakeholders including business teams, compliance officers, and senior management. .Experience working in multi-jurisdictional settings or in managed services models to deliver consistent compliance support across regions. .Analytical mindset with proven ability to conduct risk assessments, process evaluations, and control testing to strengthen compliance frameworks. .Proactive approach to driving standardization and transformation projects within compliance to improve efficiency and effectiveness. Why join Genpact .Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation .Make an impact - Drive change for global enterprises and solve business challenges that matter .Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities .Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day .Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let's build tomorrow together.Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.