Lifebridge Group

Job DescriptionJob Title : Clinical ManagerDepartment : HomecareReporting to : Manager Operations Location : Kites Senior Care, Homecare (Kochi & Bangalore) About Us:Kites Senior Care, the Geriatric Care Specialist Brand, Was Founded in 2016 by Senior Doctors & Healthcare Professionals to Be the Trusted Care Continuum Partner for The Elderly & Their Families. Trusted by Over 5,300 Families, Ksc Provides Post-Operative & Post-Hospitalization Care, Palliative Care & Dementia Care at Our Care Facilities & the Residences of The Elderly. Funded by The Reputed Memg Group, We Have Now Expanded Our Footprints to 3 Cities and Manage Over 340 Care Beds in Multiple Facilities.Role Objective:- The Clinical Manager Will Be the Face of The Company During the Visits for The Patient Assessments. - Responsible to Assess the Patient at Their Residence or Any Said Location and Ensure the Requirement Is Captured and Communicated to The Respective Business Vertical.Duties and Responsibilities:- Assess the Residence or Location of Patients Within 24 Hours of The Lead Being Shared - Maintain a Deep Understanding of The Customer Needs- Exemplify Outstanding Customer Service to All Clients in All Interactions.- Adhere to And Express the Mission, Vision and Values of The Organization- Protect Client Information and Maintain Strict Confidentiality at All Times- Maintain / Publish Approved Reports as Required by The Management- Undertake Any Other Additional Responsibilities Required by The Organization- Collaborate with The Team to Implement and Evaluate Improvements- Follow-Up with Clients to Seek Feedback- Support in Training Program of Care Assistant/ Nurses as Per Kites Module- Handle Patient Queries and Assist the Team in Solving Issues.- Second in Charge for The Nursing Department During the Absence of Nurse Manager- Conduct Regular Compliance Audit at The Center- Compliance with Data Entry Into His on Regular Basis and Updating of Patient File (ref:iimjobs.com)