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2 weeks ago


Rishikesh UL IN DLS HOTELS Full time

Guest Services Greeting guests performing check-ins and check-outs assigning rooms and handling guest requests Reservations Managing room bookings changes and cancellations via phone email and online platforms Financial Transactions Processing payments cash credit cards verifying credit and balancing the cash drawer Information Support Providing guests with information on hotel services and local attractions and acting as a liaison for various guest needs Communication Coordination Communicating guest needs such as special requests to other departments like housekeeping and maintenance to ensure timely service Problem-Solving Addressing and resolving guest concerns complaints and issues promptly and efficiently Upselling Suggesting additional services room upgrades or packages to enhance the guest experience and generate revenue Administrative Tasks Maintaining guest records handling billing preparing reports and managing office supplies Job Type Full-time Pay 15 000 00 - 18 000 00 per month Work Location In person



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