Apply Now Front Office Executive

3 weeks ago

Munnar KL IN VOYE HOMES Full time

Job Title Front Office Executive Qualifications Bachelor s degree in Hospitality Management Business Administration or a related field preferred Up to 1 year of experience in a front office or customer-facing role in the hospitality industry internships or training experience also considered Strong interpersonal and communication skills A positive attitude and willingness to learn and grow within the role Roles and Responsibilities Greet and welcome guests in a warm friendly and professional manner ensuring a great first impression Assist with guest check-in and check-out procedures including verifying guest details and documentation Handle booking inquiries and reservations through phone email walk-ins and online platforms Manage and update reservation records including confirmations cancellations and modifications Collect valid ID proofs and assist with payment processes during check-in Address basic guest inquiries concerns and requests promptly and escalate complex issues to senior staff when needed Promote property offerings and assist in upselling services to guests when appropriate Maintain accurate records of financial transactions and ensure proper billing procedures Coordinate with housekeeping and maintenance teams to ensure rooms are clean well-maintained and ready for guests Support overall front office operations and contribute to a smooth and efficient guest experience Job Types Full-time Permanent Pay 12 000 00 - 15 000 00 per month Benefits Food provided Education Bachelor s Preferred Experience total work 1 year Preferred Work Location In person

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