Front Office Executive

4 weeks ago


Munnar KL IN Viceroy Resort & Spa Full time

Viceroy Luxury Mountain Resort Spa is committed to providing exceptional guest experiences Our tranquil setting lush surroundings and warm hospitality make us a sought-after destination for travelers seeking relaxation and rejuvenation Responsibilities Guest Services Welcome guests with a friendly demeanor handle check-ins and assist with reservations Ensure a seamless arrival experience Inquiries Respond promptly to guest inquiries via phone email or in person Provide accurate information about resort amenities services and local attractions Administrative Tasks Manage front desk operations including handling cash maintaining records and coordinating with other departments Problem Resolution Address guest concerns promptly and professionally ensuring their satisfaction throughout their stay Multitasking Juggle multiple tasks efficiently maintaining composure during busy periods Qualifications Experience Minimum of 2 years in a resort or hotel front office role Communication Excellent verbal and written communication skills Customer Service A warm and welcoming attitude committed to exceeding guest expectations Organizational Skills Ability to manage check-ins reservations and administrative tasks simultaneously Adaptability Thrive in a dynamic environment and handle unexpected situations with poise Team Player Collaborate effectively with colleagues across departments Perks Accommodation Comfortable lodging provided Meals Enjoy delicious meals prepared by our culinary team Work-Life Balance Embrace work in a serene environment surrounded by nature If you re passionate about hospitality and ready to contribute to an exceptional guest experience we d love to hear from you Apply now and be part of our dedicated team Job Type Full-time Pay 10 325 27 - 17 000 00 per month Work Location In person



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