Front Office Manager

2 days ago

Rishikesh UL IN The Hosteller Full time

Make a daily reservation count for arrivals and departures to direct actions in selling rooms beds Register all incoming guests ensuring that all pertinent information is obtained and recorded Ensure that all payments have been made by in-house guests Accept and record credit card photo ID information and other relevant document on guest accounts and provide change for guests as needed Close guest accounts at time of check out and ascertain satisfaction In the event of dissatisfaction research and attempt to resolve problem within established guidelines may include escalating issues to a Senior Manager Maintain positive guest relations and anticipate guest needs respond promptly and acknowledge guests at all times Address and resolve guest complaints and ensure guest satisfaction Handle guest mail and messages concerning privacy and professionalism Document all guest requests concerns and communication information to responsible personnel for proper handling Have thorough and updated knowledge of the hostel brand and various programs trips travel programs events special offers etc Coordinate with the community manager to get the activity board and daily events updated Upsell additional facilities and services when appropriate Respond quickly to incoming calls lobby visitors and team members needing front desk assistance Oversee the housekeeping department Job Types Full-time Permanent Pay 18 000 00 - 25 000 00 per month Benefits Flexible schedule Food provided Health insurance Leave encashment Life insurance Provident Fund Application Question s Do you have degree in Tourism Sector What is your Current CTC What are your Expected CTC What is your Notice Period Experience Hotel management 2 years Required Work Location In person

  • Front Office Executive

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    Rishikesh, UL, IN THE GRAND SHIVA RESORT & SPA Full time

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    Tehri, UL, IN Marriott International Full time

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    Rishikesh, UL, IN Jobsfeed Full time

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    Haridwar, UL, IN Hotel Crystal Ganga Heights (Haridwar) Full time

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  • Receptionist Front Office

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    Rishikesh, India The Neeraj Luxury Hotels Full time

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    Roorkee, UL, IN Natural Herbs and Formulations Pvt Ltd. Full time

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  • Front Office Intern

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    Mussoorie, UL, IN Hotel GreenCastle Full time

    Tulip Inn Green Castle a 4-star property located in the heart of Mussoorie is known for its warm hospitality and exceptional guest experience We are looking for dynamic and enthusiastic trainees to join our Front Office team and gain hands-on experience in hotel operations As a Front Office Trainee you will be responsible for assisting in day-to-day front...

  • Front Office Associate

    2 weeks ago

    Rishikesh, Uttarakhand, India The Roseate Ganges Rishikesh Full time ₹ 2,64,000 per year

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    Rishikesh, India Sprouts Hospitality services Full time

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  • Front Office Assistant

    4 weeks ago

    Rishikesh, UL, IN Aero suites by MJ Hotels Full time

    Greet and welcome guests upon arrival Answer screen and forward incoming phone calls Provide basic and accurate information in-person and via phone email Receive sort and distribute daily mail deliveries Maintain security by following procedures and controlling access monitor logbook issue visitor badges Update appointment calendars and schedule...