
Front Office Associate
2 days ago
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We are looking for a well-presented and guest-oriented Front Office Associate to join our team at The Roseate Ganges, Rishikesh. The ideal candidate will ensure smooth front desk operations, deliver exceptional guest service, and create a memorable first impression in line with our luxury hospitality standards.
Responsibilities:
- Welcome and assist guests with warmth and professionalism.
- Handle check-ins, check-outs, and reservations efficiently.
- Manage guest inquiries, feedback, and special requests.
- Coordinate with housekeeping and other departments for seamless service.
- Process billing, cash handling, and maintain accurate records.
- Ensure compliance with hotel policies and brand service standards.
Requirements:
- 1–2 years of experience in Front Office or Guest Relations (luxury hotel experience preferred).
- Strong communication and interpersonal skills.
- Knowledge of PMS systems (Opera preferred).
- Presentable, confident, and customer-focused attitude.
- Willingness to work flexible hours and rotational shifts.
Perks & Benefits:
- Career growth within Roseate Hotels & Resorts.
- Training and development opportunities.
- Beautiful work environment surrounded by nature.
Job Type: Full-time
Pay: ₹18, ₹22,000.00 per month
Benefits:
- Cell phone reimbursement
- Food provided
- Health insurance
- Life insurance
- Paid sick time
- Provident Fund
Work Location: In person
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