▷ [Apply Now] Front Office Manager

16 hours ago

Calangute GA IN Neelam The Grand Hotel Full time

Need to oversees all aspects of the front desk operations ensuring efficient and welcoming guest experiences This includes managing the front desk staff handling reservations and coordinating with other departments to maintain smooth daily operations They are also responsible for addressing guest inquiries and complaints and ensuring the front desk team provides excellent customer service Key Responsibilities Supervising Front Desk Staff The Front Office Manager trains supervises and supports front desk staff ensuring they are well-equipped to handle guest interactions and follow hotel policies Managing Reservations and Guest Check-ins Check-outs They oversee the entire reservation process including room allocations rate management and ensuring accurate guest bookings They also ensure efficient check-in and check-out procedures Handling Guest Inquiries and Complaints The manager is responsible for addressing guest inquiries concerns and complaints striving to resolve issues and maintain high guest satisfaction Coordinating with Other Departments They work closely with housekeeping maintenance and other departments to ensure seamless service delivery and a positive guest experience Maintaining Front Desk Operations This includes ensuring the front desk is clean tidy and well-stocked with necessary supplies as well as overseeing the smooth flow of communication and information within the hotel Monitoring and Reporting The Front Office Manager may also be involved in monitoring performance metrics preparing reports on occupancy revenue and guest satisfaction and contributing to the overall strategic planning of the hotel Financial Management This includes managing the front desk budget monitoring expenses and ensuring accurate billing and record-keeping Skills and Qualifications Hospitality Experience A strong background in hospitality with prior experience in front office management or a similar role is essential Leadership and Communication Skills Excellent communication interpersonal and leadership skills are crucial for managing and motivating the front desk team Problem-Solving and Conflict Resolution The ability to handle guest complaints and resolve issues effectively is vital Proficiency in Hotel Management Systems Familiarity with hotel management software and systems is typically required Organisational and Administrative Skills The Front Office Manager needs to be highly organised with strong administrative and clerical skills Job Type Full-time Benefits Food provided Provident Fund Work Location In person Speak with the employer 91 9011086407

  • [Apply Now] Front Office Associate

    4 days ago

    Calangute, GA, IN Hotel Calangute Towers Full time

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    Calangute, GA, IN Kish Hospitality Consultant Full time

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    2 days ago

    Tehri, UL, IN Marriott International Full time

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  • ▷ Only 24h Left! Front Office Associate

    4 days ago

    Calangute, GA, IN Neelam The Grand Hotel Full time

    Experience - above years in Front office Will responsible for a variety of tasks related to guest services including check-in check-out reservations and handling inquiries They act as the first point of contact for guests ensuring a positive and welcoming experience This role also involves administrative duties and coordinating with other hotel...

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    Calangute, GA, IN Times Leisure LLP Full time

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    2 days ago

    Cavelossim, GA, IN Alcon Victor Group Full time

    Position Title Front Office Associate Department Front Office Reports To Front Office Manager Job Summary The Front Office Associate is responsible for delivering excellent customer service managing daily administrative duties and ensuring the smooth operation of the front office area This includes greeting and assisting visitors ...

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    1 week ago

    Calangute, India Hard Rock International Full time

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    2 hours ago

    Calangute, Goa, India Hard Rock International Full time ₹ 2,40,000 - ₹ 2,52,000 per year

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    Solim, GA, IN Thalassa Greek Taverna Full time

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