Front Office Manager

2 days ago


Calangute GA IN Neelam The Grand Hotel Full time

Need to oversees all aspects of the front desk operations ensuring efficient and welcoming guest experiences This includes managing the front desk staff handling reservations and coordinating with other departments to maintain smooth daily operations They are also responsible for addressing guest inquiries and complaints and ensuring the front desk team provides excellent customer service Key Responsibilities Supervising Front Desk Staff The Front Office Manager trains supervises and supports front desk staff ensuring they are well-equipped to handle guest interactions and follow hotel policies Managing Reservations and Guest Check-ins Check-outs They oversee the entire reservation process including room allocations rate management and ensuring accurate guest bookings They also ensure efficient check-in and check-out procedures Handling Guest Inquiries and Complaints The manager is responsible for addressing guest inquiries concerns and complaints striving to resolve issues and maintain high guest satisfaction Coordinating with Other Departments They work closely with housekeeping maintenance and other departments to ensure seamless service delivery and a positive guest experience Maintaining Front Desk Operations This includes ensuring the front desk is clean tidy and well-stocked with necessary supplies as well as overseeing the smooth flow of communication and information within the hotel Monitoring and Reporting The Front Office Manager may also be involved in monitoring performance metrics preparing reports on occupancy revenue and guest satisfaction and contributing to the overall strategic planning of the hotel Financial Management This includes managing the front desk budget monitoring expenses and ensuring accurate billing and record-keeping Skills and Qualifications Hospitality Experience A strong background in hospitality with prior experience in front office management or a similar role is essential Leadership and Communication Skills Excellent communication interpersonal and leadership skills are crucial for managing and motivating the front desk team Problem-Solving and Conflict Resolution The ability to handle guest complaints and resolve issues effectively is vital Proficiency in Hotel Management Systems Familiarity with hotel management software and systems is typically required Organisational and Administrative Skills The Front Office Manager needs to be highly organised with strong administrative and clerical skills Job Type Full-time Benefits Food provided Provident Fund Work Location In person Speak with the employer 91 9011086407



  • Calangute, GA, IN Care Plus Facility Private Limited Full time

    Job Summary Responsible for assisting Front Office Manager in daily front office operations guest services reservations handling IDS software based billing and room management Key Responsibilities Support FO Manager in supervising reception guest service reservation team Handle check-in check-out process smoothly using IDS software Ensure accurate billing...


  • Calangute, GA, IN The Avenue Grand, Calangute Full time

    We are hiring The Avenue Calangute HR-9021905042 Front office Associate Register guests and assigns rooms Accommodates special requests whenever possible Assists in pre-registration and blocking of rooms for reservations Thoroughly understand and adheres to proper credit check- cashing and cash handling policies and procedures Understands room status and...


  • Calangute, GA, IN The Tanisi Hotels & Resorts Full time

    FRONT OFFICE ASSOCIATE Duties And Responsibilities Register guests and assigns rooms Accommodates special requests whenever possible Assists in pre-registration and blocking of rooms for reservations Thoroughly understand and adheres to proper credit check- cashing and cash handling policies and procedures Understands room status and room status tracking...


  • Calangute, GA, IN The Tanisi Hotels & Resorts Full time

    FRONT OFFICE ASSOCIATE Duties And Responsibilities Register guests and assigns rooms Accommodates special requests whenever possible Assists in pre-registration and blocking of rooms for reservations Thoroughly understand and adheres to proper credit check- cashing and cash handling policies and procedures Understands room status and room status tracking...


  • Calangute, India Hard Rock Hotel Goa Full time

    **About the Role**: We are seeking a professional, customer-focused, and organized **Front Office Supervisor** to oversee daily operations of our front desk team. In this role, you will ensure smooth check-in/check-out procedures, maintain excellent guest relations, and supervise the front office staff to deliver a high standard of service. **Key...

  • Asstmgr-front Desk

    7 days ago


    Calangute, GA, IN Marriott International Full time

    Additional Information Job Number25186760 Job CategoryRooms Guest Services Operations LocationFairfield by Marriott Goa Calangute H No 1 72C Gaurawaddo Calangute Goa India 403516 ScheduleFull Time Located Remotely N Position Type Management JOB SUMMARY Entry level management position that is responsible for leading and assisting with the successful...

  • Asstmgr-front Desk

    3 days ago


    Calangute, GA, IN Marriott International Full time

    Additional Information Job Number25086572 Job CategoryRooms Guest Services Operations LocationFairfield by Marriott Goa Calangute H No 1 72C Gaurawaddo Calangute Goa India 403516 ScheduleFull Time Located RemotelyN Position Type Management JOB SUMMARY Entry level management position that is responsible for leading and assisting with the successful completion...


  • Calangute, GA, IN Resort Terra Paraiso Full time

    Job Title Reservation Manager Location Goa India Department Reservations Reports To Revenue Manager Job Summary The Reservation Manager is responsible for managing all aspects of the resort s reservations department to maximize room revenue and occupancy while ensuring excellent guest service This role involves overseeing reservation operations implementing...


  • Anjuna, GA, IN Marriott International Full time

    Additional Information Job Number25112937 Job CategoryRooms Guest Services Operations LocationJW Marriott Goa Vagator Beach Road Goa India India 403509 ScheduleFull Time Located RemotelyN Position Type Management JOB SUMMARY Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis Front office areas...

  • Gsa- Front Office

    4 days ago


    Calangute, India IBIS STYLES Full time

    **Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...